Product Manager, Digital for Research and Tech Dev

Moderna • Norwood, MA

2d • $121,600 - $194,500

About The Position

The Product Manager will partner closely with Moderna Research or Technical Development scientists to understand their scientific workflows and translate those needs into scalable, consistent releases of our internally developed applications and digital platforms (Benchling and AI enabled tools). You will work closely with software developers to own the end-to-end delivery of assigned projects, from requirements discovery through rollout and adoption, while ensuring solutions align with shared internal standards and long-term data strategy. This role will report to a Principal Product Manager within Moderna’s Digital organization. This is an exciting opportunity to help shape how scientific data is captured, structured, and used across Moderna Research and Technical Development teams. The role balances deep engagement with scientists and disciplined system design, ensuring that solutions meet immediate team needs while supporting future reuse, reporting, and scale.

Requirements

• Bachelor's or Master's degree in a life sciences, informatics, or related discipline
• At least 5-7 years of experience in pharmaceutical research, biotech, informatics, or product-adjacent role
• Hands-on experience using or administering Benchling and integrating it with secondary applications.
• Demonstrated ability to gather, refine, and translate user requirements into structured system designs
• Strong communication and facilitation skills, with the ability to lead workshops and partner effectively with scientific and technical stakeholders
• Experience producing high-quality requirements, design, and data model documentation to support scalable implementations and ongoing platform support

Nice To Haves

• Ph.D. degree in a life sciences, informatics, or related discipline
• Familiarity with R&D lab workflows (e.g. assay development, process development, flow cytometry, next generation sequencing) and a wide variety of laboratory instrumentation.
• Experience with business process mapping and leading cross-functional requirements or design workshops
• Proven ability to develop fit-for-purpose data models and solutions rooted in strong product understanding and established industry standards.
• Experience creating user documentation, training materials, and delivering user training
• Comfortable working with external implementation partners
• Ability to manage multiple workstreams and deliver high-quality outcomes in a matrixed environment
• A collaborative, curious mindset and a desire to build systems that enable high-quality science at scale

Responsibilities

• Partner with scientific teams to understand their software-related use cases and with internal software development teams to best support their business needs.
• Capture user requirements and present them for manager review and approval, ensuring balance between team needs, shared platform standards and long-term scalability.
• Leverage knowledge of R&D scientific software systems to propose potential approaches during requirements gathering.
• Lead requirements gathering and design workshops, translating scientific workflows into data models, development-ready user stories, and release documentation.
• Manage and prioritize the product backlog, balancing scientific needs, business value, and technical constraints.
• Analyze and translate end-to-end business data processes - from internal ordering & request systems to bespoke RNA/DNA production workflows.
• Partner with governance teams to establish and enforce platform standards, data models, and best practices to ensure consistency, scalability, and reuse across teams.
• Define and drive integration strategies across internal systems to enable seamless data flow, interoperability, and consistent user experiences across platforms.
• Collaborate with software developers to hand off requirements, review and validate delivered configurations, and drive iterative refinement through demos and user workshops.
• Develop test plans, guide UAT execution, and create documentation and training materials to support user training and onboarding.
• Provide user support during rollout and early adoption.
• Establish and track product success metrics (e.g., adoption, data quality) and drive continuous improvement.
• Act as a trusted advisor to scientific stakeholders, guiding trade-offs and promoting software development best practices.

Benefits

• Competitive healthcare, plus voluntary benefit programs to support your unique needs
• A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments to help you plan for the future
• Location-specific perks and extras

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree