Product Manager, Creditor and Travel Products

RBC • Mississauga, ON

11d • Onsite

About The Position

As the Product Manager, Creditor and Travel Insurance Products, you will support Creditor and Travel Products, and team in helping shape, advance and accelerate product strategy, enhance the client experience, and drive business profitability. You will execute and support initiatives that drive new products, features and capabilities to enhance our product suite, balancing short-term performance with longer term goals. You will also be responsible for assisting with the day-to-day management of the Creditor and/or Travel product portfolio, proactively identifying and addressing policy and process opportunities, activities and improvements.

Requirements

• 2 to 4 years’ Product Management and Product Development experience
• Knowledge of Insurance products
• Experience working with data to generate insights and action plans
• Strong collaboration and influencing skills
• Ability to travel within the GTA to attend working sessions with cross-functional partners
• Undergraduate degree with Business orientation

Nice To Haves

• Ability to write and speak in French is considered a strong asset
• Experience in Retail and Business Banking and Insurance industry is an asset
• Product management experience (Creditor and/or Travel Insurance preferred)

Responsibilities

• Conduct deep dives into select areas to improve business performance and implement solutions that maximize product effectiveness, efficiency and quality, drive sales, and improve client experience.
• Participate in projects from concept to implementation; including work in agile labs environment as a subject matter expert to increase and improve digital footprint.
• Assist with the development of business cases to support product development initiatives.
• Develop a deep understanding of the products and identify significant customer needs and pain points specific to Creditor and Travel Insurance market.
• Focus on driving excellent client experience at all client touchpoints, while leading resolution of all issues that impact the advisor or client experience.
• Assist with the development of competitive intelligence of the Creditor and /or Travel Insurance market.
• Work with a large network of contacts throughout the RBC enterprise and develop strong relationships with external partners.

Benefits

• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
• Competitive pay and high-earning potential
• All the tools, training, and team support you need to grow your career
• Flexible work/life balance options
• RBCI software tools to boost your productivity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees