Project Manager- Travel Products

Internova Travel Group

1d•Remote

About The Position

Nexion Travel Group is a fully accredited host agency, offering membership to independent travel professionals since 1995. As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and fulfillment support to independent travel professionals coupled with best-in-class tools, technology, marketing, education and support. Nexion Travel Group is the complete host agency for multi-agent agencies, corporate agencies, experienced agents and those new to the industry. We are seeking a highly adaptable Project Manager to support operational initiatives, Global Distribution System (GDS) platforms, and cross-functional project delivery across the organization. This role blends project coordination, systems support, process improvement, and travel product expertise to ensure the successful execution of strategic and operational initiatives. The ideal candidate is a proactive problem-solver with a strong operations and technology mindset who thrives in a fast-moving environment and can bridge business needs with operational execution, particularly across advisor tools, GDS platforms, and operational workflows.

Requirements

5-7 years of experience in project coordination, operations technology support
Must have experience working with travel technology platforms or GDS environments
Strong organizational skills with ability to manage multiple initiatives simultaneously
Demonstrated ability to translate business needs into structured execution plans
Excellent written and verbal communication skills
Strong troubleshooting and analytical thinking capabilities

Nice To Haves

Experience supporting GDS platforms such as Sabre (or similar environments)
Experience in travel agency, host agency, or advisor-support operations
Familiarity with project tracking tools
Background working between business users and technical teams

Responsibilities

Manage and coordinate multiple concurrent operational initiatives from intake through completion
Track timelines, milestones, risks, and dependencies across projects
Partner with business and operations stakeholders to ensure alignment and execution
Maintain project documentation, status reporting, and dashboards
Support vendor coordination and implementation tracking
Assist with testing, rollout planning, and post-launch stabilization activities
Serve as an internal support backup for GDS platforms related mid-office
Coordinate enhancements, fixes, and workflow improvements with internal teams and external vendors
Assist operational teams with system issue tracking and resolution pathways
Support new feature rollouts, configuration updates, and platform optimizations
Identify automation opportunities within servicing workflows
Evaluate operational workflows and recommend system or process improvements
Support integrations between internal tools and advisor platforms
Participate in testing cycles for releases impacting advisor technology environments
Act as a coordination hub between operations and product teams
Provide structured updates to leadership on initiative status and risks
Support advisor-facing communications related to system changes and improvements
Recommend enhancements that improve advisor efficiency and service delivery
Support roadmap execution across operational initiatives
Help standardize documentation, workflows, and project practices