Product Manager – Content Products & Partnerships - Boston MA

Northern Light•Somerville, MA

6d•Hybrid

About The Position

Northern Light is seeking a Product Manager to own content as a product and manage relationships with the providers behind it. The role defines and grows content collections—including business news and corporate financial reports, as well as potential regulatory and clinical trials content—and leads the process for bringing customers’ licensed content into their portals. This includes working with providers to secure the necessary rights, full text, and access, and ensuring content is delivered accurately, on time, and ready for AI-enabled research. The Product Manager works across Content Operations, Engineering, Customer Success, Sales, Platform, and Compliance to turn customer and market needs into collection priorities, guide content operations, and make product decisions that balance strategy, data quality, and licensing constraints. The role also shapes how content rights and AI usage terms translate into product capabilities. The position manages a small team, currently one to two direct reports, supporting collection management and provider relationships. Responsibilities include hiring, onboarding, setting goals, holding one-on-ones, conducting performance reviews, developing team members, prioritizing work, and maintaining documented processes and content service and quality standards. The position is hybrid in the Boston area, with two days per week at the Somerville office and the remainder remote. Working hours are Eastern Time; no travel is required. Applicants must be authorized to work in the United States; visa sponsorship is not available.

Requirements

At least 5 years of experience in product management, content licensing, or partnerships at a content, data, or information services company.
Bachelor’s degree or equivalent experience.
Experience negotiating or managing content licenses and data rights.
Familiarity with how content rights apply to AI-enabled products.
Technical fluency sufficient to guide operations work, write clear tickets, and answer customer and provider questions about content sourcing, configuration, processing, and delivery.
Ability to translate customer and market needs into collection priorities and scope.
Strong analytical reasoning and ability to manage complex dependencies involving third-party content and data providers.
Clear, precise communication with technical and business stakeholders, both inside and outside the company.
Good judgment balancing product strategy, data quality, and licensing constraints.
Ability to take an incompletely defined content need through to provider agreement, clarified rights, and live content in a customer portal; lead cross-functional decisions, follow through, meet schedules, and raise risks promptly.
Must be authorized to work in the United States; the company cannot sponsor visas.

Nice To Haves

Life sciences, competitive intelligence, or enterprise research experience.
Experience with regulatory or clinical trials content.
Experience with third-party publisher agreements and licensing workflows.
Experience with provider compliance questionnaires and reporting obligations.
Salesforce experience.

Responsibilities

Own content as a product and influence the content roadmap.
Define and grow content collections, including business news, corporate financial reports, and potential new regulatory and clinical trials content.
Manage relationships with content providers and secure the rights, full text, and access customers need for licensed content.
Lead the delivery of licensed content into customer portals, ensuring it is accurate, timely, and ready for AI-enabled research.
Turn customer and market needs into collection priorities and scope.
Work with Content Operations, Engineering, Customer Success, Sales, Platform, and Compliance to drive content decisions and resolve dependencies.
Translate content rights and AI usage terms into product capabilities, keeping rights documented and raising risks before deadlines pass.
Guide operational work, write clear tickets, and respond to customer and provider questions about content sourcing, configuration, processing, and delivery.
Set and uphold standards for content quality, freshness, service levels, and team work.
Hire, onboard, set goals for, manage, and develop one to two direct reports; hold regular one-on-ones and performance reviews.
Assign and prioritize team work and document processes so critical work does not depend on a single person.
Deliver committed outcomes on schedule and communicate recommendations, decisions, challenges, and risks clearly.