Product Manager – Content Products & Partnerships - Boston MA

Northern Light•Somerville, MA
•$120,000 - $160,000•Hybrid

About The Position

Northern Light is seeking a Product Manager for Content Products & Partnerships to own content as a product and manage relationships with content providers. The role will define and grow collections, including business news and corporate financial reports, as well as potential regulatory and clinical trials content. It will also lead the process of bringing customer-licensed content into customer portals by working with providers to secure the required rights, full text, and access. Working with Content Operations, Engineering, Customer Success, and Sales, the Product Manager will ensure content reaches customers accurately, on time, and ready for AI-powered research. The role will translate customer and market needs into collection priorities, guide content sourcing and delivery work, and balance product strategy, data quality, and licensing constraints. A key focus is defining how content rights and AI usage terms shape product capabilities. The position manages a small team of one to two direct reports who support collection management and provider relationships. Responsibilities include hiring, onboarding, goal-setting, regular one-on-ones, performance reviews, team development, work prioritization, and documenting processes. The role reports to the Chief Product Officer and Chief Information Security Officer. It is hybrid, with two days per week in the Somerville office and the remainder remote, during Eastern Time working hours. No travel is required. Applicants must be authorized to work in the United States; visa sponsorship is unavailable.

Requirements

  • At least 5 years of experience in product management, content licensing, or partnerships at a content, data, or information services company.
  • Bachelor's degree or equivalent experience.
  • Experience negotiating or managing content licenses and data rights.
  • Familiarity with how content rights apply to AI-enabled products.
  • Technical fluency sufficient to guide operations work, write clear tickets, and answer customer and provider questions about content sourcing, configuration, processing, and delivery.
  • Ability to turn customer and market needs into collection priorities and scope.
  • Strong analytical reasoning and ability to manage complex dependencies involving third-party content and data providers.
  • Clear, precise communication with technical and business stakeholders, both inside and outside the company.
  • Ability to balance product strategy, data quality, and licensing constraints.
  • Ability to take an incompletely defined content need through provider agreement, rights clarification, and delivery of live content in a customer portal.
  • Must be authorized to work in the United States; the company cannot sponsor visas.

Nice To Haves

  • Experience in life sciences, competitive intelligence, or enterprise research.
  • Experience with regulatory or clinical trials content.
  • Experience with third-party publisher agreements and licensing workflows.
  • Experience with provider compliance questionnaires and reporting obligations.
  • Salesforce experience.

Responsibilities

  • Own content as a product and define and grow content collections.
  • Manage relationships with content providers and secure the rights, full text, and access customers need for licensed content.
  • Define how content rights and AI usage terms translate into product capabilities.
  • Work with Content Operations, Engineering, Customer Success, and Sales to deliver accurate, timely content that is ready for AI-powered research.
  • Translate customer and market needs into collection priorities and scope.
  • Guide content operations work, write clear tickets, and answer customer and provider questions about content sourcing, configuration, processing, and delivery.
  • Lead decisions across Customer Success, Sales, Platform, and Compliance with clear recommendations, and follow decisions through to resolution.
  • Deliver committed outcomes on schedule and raise risks before deadlines pass.
  • Set and maintain standards for content quality, freshness, and service levels.
  • Hire, onboard, set goals for, coach, and develop one to two direct reports; conduct regular one-on-ones and performance reviews.
  • Assign and prioritize team work and document processes so critical work does not depend on a single person.

Benefits

  • Benefits (specific benefits are not detailed).
  • Professional growth opportunities.
  • Regular team offsites.
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