Product Management Intern - S

H&R Block • Kansas City, MO

1d • Onsite

About The Position

Turn your classroom learning into real-world impact with H&R Block’s Embark 2027 Summer Internship Program, open to students studying Business Management/Administration, Product Management, Computer Science, and Business Analytics. This 11-week paid internship offers meaningful, real-world experience that aligns with your field of study while making a valuable impact on our organization. The Embark 2027 Summer Internship runs from May 17, 2027 – July 30, 2027. You’ll work at our corporate headquarters in the heart of downtown Kansas City’s Power & Light District, where you’re just steps, or a streetcar ride, away from incredible restaurants, entertainment, and city energy. Inside our building, you’ll have access to amenities that make work-life balance easy, including an onsite Starbucks, a company dining hall with plenty of options, a free fitness center, and free parking! Program Highlights: $25/hour compensation Paid PTO during H&R Block’s annual Reboot Week (June 28 – July 2) Housing stipend provided for students whose permanent address is more than 50 miles from the KC metro. Throughout the 11-week internship, under the guidance of a leader, some of the internship responsibilities will include: Support product discovery by researching customer needs and identifying opportunities that align with business goals. Assist in writing clear user stories and acceptance criteria to guide engineering and design work. Participate in product planning and ceremonies, helping manage the product backlog and prioritize features. Collaborate with cross-functional teams to deliver features on time and with quality. Use data and metrics to evaluate product performance and support data-driven decision making. Engage in professional development to build product management, Agile, and collaboration skills. Interns will be provided with significant guidance and mentoring but will also be encouraged to work independently as well. Throughout the 11-week internship, as a part of the Embark program, interns will also participate in workshops and events that align with the program's four pillars: Professional Development: includes the basics for a professional role, everything from using Microsoft Office to setting up a Teams meeting and giving a presentation. Giveback: involves participating in Make Every Block Better community service events. The goal is to teach the importance of community, make an impact, and provide bonding time for teams. Networking: entails meeting various executives with offices at H&R Block’s headquarters, having lunch with directors and vice presidents, spending time with a mentor and getting to know people beyond their assigned department. Connected Culture: is meant to be fun and teach the importance of working hard and playing hard. H&R Block might take the interns to a Kansas City Royals game or facilitate other competitions meant to be fun or instill teamwork.

Requirements

• High school diploma or equivalent
• Seeking to obtain a degree in Business Administration, Business/Data Analytics, Computer Science, Business Management or some similar discipline with a GPA of 3.0 or above
• Ability to work as part of a diverse team and independently
• Highly motivated, organized, reliable, and detail-oriented
• Strong written and verbal communication skills
• Quick learner and not afraid to work with new computer-based programs and databases
• Ability to be effective and contribute in a fast-paced corporate environment
• No previous work experience necessary.

Nice To Haves

• Demonstrated interest in product management, digital products, customer experience, or product strategy
• Strong analytical and problem-solving skills, with an interest in using data and customer insights to inform product decisions
• Ability to identify customer needs, define problems, and develop thoughtful solutions
• Interest in customer research, user testing, and translating feedback into actionable product recommendations
• Ability to collaborate effectively across Product, Design/UX, Engineering, and other cross-functional teams
• Familiarity with or interest in Agile product development, roadmapping, product prioritization, and sprint-based ways of working
• Comfort working with data, product metrics, dashboards, or analytics tools to identify trends and communicate insights

Responsibilities

• Support product discovery by researching customer needs and identifying opportunities that align with business goals.
• Assist in writing clear user stories and acceptance criteria to guide engineering and design work.
• Participate in product planning and ceremonies, helping manage the product backlog and prioritize features.
• Collaborate with cross-functional teams to deliver features on time and with quality.
• Use data and metrics to evaluate product performance and support data-driven decision making.
• Engage in professional development to build product management, Agile, and collaboration skills.
• Participate in workshops and events that align with the program's four pillars: Professional Development, Giveback, Networking, and Connected Culture.

Benefits

• $25/hour compensation
• Paid PTO during H&R Block’s annual Reboot Week (June 28 – July 2)
• Housing stipend provided for students whose permanent address is more than 50 miles from the KC metro
• Onsite Starbucks
• Company dining hall with plenty of options
• Free fitness center
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED