Product Management Director: Head of Receivables Payment

Wells Fargo•Tampa, FL

9d•$185,000 - $300,000•Hybrid

About The Position

Wells Fargo is seeking a Product Management Director to serve as Head of Receivables Payment within Global Treasury Management Product Management. The role leads a broad portfolio of paper and electronic receivables solutions that help commercial clients accept, process, post and reconcile incoming payments. It is accountable for client outcomes, portfolio growth, financial performance, product risk and modernization of payment acceptance capabilities, while connecting payment acceptance to the broader Receivables and order-to-cash experience. The leader sets the vision and drives execution across payment acceptance, including digital adoption, integrated experiences and paper-to-electronic migration. The position defines a multiyear portfolio roadmap, owns portfolio P&L and performance management, develops and commercializes differentiated client propositions, and oversees the product lifecycle. The role partners with Merchant Services, Digital, Sales, Operations, Technology, Finance, Risk, Legal, Compliance and other teams to deliver cohesive capabilities and go-to-market execution. It also leads product risk and controls, represents the portfolio with senior leaders and clients, and manages people and financial resources. The position offers a hybrid work schedule and may require travel up to 25% of the time. It is not eligible for visa sponsorship. The listed base pay range is $185,000 to $300,000, with possible incentive opportunities. Wells Fargo states that eligible employees may receive benefits including health benefits, a 401(k) plan, paid time off, disability benefits, insurance, parental and caregiving leave, commuter benefits, tuition reimbursement, scholarships for dependent children, adoption reimbursement, and discounts and savings.

Requirements

10+ years of Product Management or leadership experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
4+ years of management or leadership experience.
Bachelor’s degree or higher in business, finance, technology or a related field.
Ability to travel up to 25% of the time.

Nice To Haves

Significant leadership experience in treasury management, receivables, merchant acquiring, payment acceptance, transaction banking or commercial payments.
Demonstrated success setting strategy and leading a complex product portfolio combining mature, operationally intensive products with new digital capabilities.
Deep knowledge of Receivables and payment acceptance solutions, such as ACH and direct debit, wire receive, instant payments, request for payment, lockbox, remote deposit, cash acceptance, bill payment, merchant acquiring or payment gateways.
Proven P&L leadership, including sustainable revenue growth, margin improvement, pricing strategy, expense discipline, attrition management and evidence-based investment prioritization.
Experience leading paper-to-electronic migration, product modernization, platform consolidation, client migration or another large-scale, multiyear transformation.
Experience managing products with significant operational, regulatory, data and technology complexity, including third-party and change risk.
Demonstrated ability to lead through a highly matrixed organization and influence senior stakeholders across product, sales, technology, operations, finance, risk and control functions.
Executive-level communication and decision-making skills, including the ability to simplify complexity, frame tradeoffs and build alignment around strategic priorities.

Responsibilities

Lead the Receivables Payment Acceptance organization and develop product leaders with accountability for strategy, execution, financial performance, risk and client outcomes.
Own and execute payment acceptance strategy across paper and electronic methods, emphasizing digital adoption, integrated experiences and paper-to-electronic migration.
Define the target-state portfolio and multiyear roadmap based on client needs, market trends, emerging payment rails, technology evolution, competitive dynamics, operational capacity and regulatory requirements.
Deliver measurable client value, including faster funds availability, reduced days sales outstanding, higher straight-through processing, improved reconciliation and a more connected presentment-to-payment experience.
Own portfolio P&L and performance management, including revenue, profitability, pricing, investment prioritization, attrition, pipeline and adoption analysis.
Develop and commercialize differentiated propositions for large originators, billers and other commercial clients, including API-enabled, integrated and embedded acceptance experiences.
Translate client insights, sales feedback, market research and portfolio data into product priorities, business requirements, investment cases and commercialization strategies.
Oversee the full product lifecycle, including discovery, development, launch, pricing, servicing, modernization, migration, platform consolidation, rationalization and retirement.
Partner across Merchant Services, Payables, Commercial Card, Digital, Sales, Operations, Technology, Finance, Risk, Legal and Compliance to align capabilities, dependencies and go-to-market execution.
Establish a strong product risk and control environment across product development, change management, implementation, third-party management and ongoing product performance.
Represent the portfolio with senior leaders, clients and relevant industry forums, communicating strategy, performance, investment needs, risks, tradeoffs and decisions.
Manage people and financial resources, set operating rhythms and decision rights, and foster client focus, disciplined execution, talent development and accountability.
Travel up to 25% of the time.