Product Line Manager - Partner Integrations and Hardware Solutions

Arlo • Milpitas, CA

2d • Hybrid

About The Position

Arlo is seeking a Product Line Manager to support product management and execution for strategic service-provider and technology-partner solutions across SaaS, cloud services, connected devices, and hardware launches. The role supports day-to-day management of partner roadmaps and initiatives, coordinating requirements, releases, certifications, launches, partner communications, and escalations across multiple partner accounts. The successful candidate will work with account teams to understand partner and business needs, turn them into clear product requirements, and coordinate delivery with internal product and engineering teams.

The position supports roadmap execution and SaaS and cloud product management, including requirements intake, scoping, prioritization, release coordination, release notes, and partner communications. It also contributes to API strategy and partner integration standards, and supports partner portals, developer resources, documentation, onboarding, testing, and enablement tools.

The role coordinates hardware product requirements, certifications, integration testing, launch readiness, and partner-specific device and accessory requirements with internal teams and partners. It also involves partner-facing discussions and meetings, maintaining communication materials and action trackers, triaging escalations, and supporting multiple product workstreams. Deep hardware customization or SKU-management experience is not required; candidates should be willing to learn these areas and collaborate with subject-matter experts.

The role is hybrid: the successful candidate is expected to work from the Arlo office two days per week, with the remaining schedule available for remote work in accordance with company policy. Occasional meetings or working hours outside standard local business hours may be required because partners operate across regions and time zones. Some travel may be required for partner meetings, technical workshops, product reviews, manufacturing engagements, and industry events. The expected salary range is $130,000–$155,000 per year. Other compensation may include bonus, equity, and benefits; benefit details are provided with an offer.

Requirements

• Approximately five years of experience in product management, technical partnerships, solutions architecture, or a related field.
• Product management experience in SaaS, cloud services, APIs, connected devices, or a related technology environment.
• Experience gathering business or customer requirements and translating them into product requirements, priorities, and deliverables.
• Experience coordinating cross-functional product releases, integrations, certifications, or launches.
• Strong communication and coordination skills, including the ability to work effectively with engineering, QA, operations, product, account teams, and external partners.
• Familiarity with APIs, cloud integrations, platform architecture, technical requirements, and software release processes.
• Ability to manage multiple workstreams, timelines, action items, and stakeholders with strong organization and attention to detail.
• Ability to work collaboratively and escalate appropriately rather than independently making decisions on partner strategy or product direction.
• Strong written communication skills and experience preparing status updates, documentation, presentations, and product trackers.
• Willingness to learn hardware customization and SKU-management areas and work closely with subject-matter experts.

Nice To Haves

• A bachelor’s degree in computer science or engineering is preferred; candidates with a business or related degree may also be considered based on equivalent practical experience.
• Experience supporting enterprise, service-provider, telecommunications, security, IoT, or other B2B2C customers.
• A software product management background.
• Experience building or managing a partner portal, developer portal, API portal, developer experience platform, or related self-service integration capability.
• Experience with API documentation, developer onboarding, SDKs, sample applications, testing tools, partner certification workflows, or partner enablement.
• Experience leading technical discussions with external partners.
• Experience with REST APIs, webhooks, OAuth, API gateways, device-management platforms, or event-driven integrations.
• Experience supporting hardware NPI, device certification, manufacturing, product launches, or go-to-market readiness.
• Experience with hardware customization, SKU management, packaging development, supply-chain processes, pricing coordination, or manufacturing.
• Experience in smart home, home security, consumer electronics, IoT, telecommunications, broadband, managed Wi-Fi, or service-provider partnerships.
• Experience supporting partner discovery, technical due diligence, business development, or joint roadmap planning.
• Familiarity with privacy, cybersecurity, regulatory, compliance, localization, or certification requirements for connected products.

Responsibilities

• Support product roadmap execution across assigned strategic partners.
• Work with account teams to understand business requirements, partner commitments, customer needs, and commercial priorities.
• Translate business and partner requirements into actionable product requirements, user stories, acceptance criteria, and product priorities.
• Track partner requirements, feature requests, joint roadmap items, dependencies, and delivery commitments.
• Manage SaaS and cloud product activities, including requirements intake, scoping, prioritization, release coordination, release notes, and partner communication.
• Coordinate with product management, engineering, cloud infrastructure, QA, security, support, and operations teams.
• Communicate release status, timelines, risks, and changes to internal and external stakeholders.
• Support partner roadmap reviews, business reviews, certification cycles, launch-readiness reviews, and product updates.
• Help define and maintain API strategy, API requirements and documentation, platform architecture inputs, and partner integration standards.
• Support partner portals, developer portals, API portals, documentation, onboarding materials, testing resources, and partner enablement tools.
• Support hardware NPI and product launch requirements with engineering, manufacturing, QA, regulatory, compliance, supply chain, and marketing teams.
• Translate partner and account-team needs into requirements for customized hardware and accessory offerings.
• Track certification milestones, integration testing, launch readiness, go-to-market requirements, and partner sign-off activities.
• Support partner-specific hardware and accessory requirements, including configuration, on-device branding, packaging, labeling, in-box materials, and regionalization.
• Coordinate SKU- and pricing-related requirements with internal teams and partners.
• Manage launch and certification risks, dependencies, and readiness gaps.
• Lead or support partner-facing requirements discussions, technical conversations, roadmap reviews, and launch-planning meetings.
• Prepare and maintain status decks, roadmap trackers, action-item logs, meeting notes, release updates, and other partner communication materials.
• Coordinate internal follow-up and ensure commitments are documented and progressing.
• Build working relationships with partner product, engineering, operations, support, and commercial stakeholders.
• Collaborate with Business Development during new-partner scouting and evaluation, including technical discovery and integration-feasibility discussions.
• Triage partner escalations, field issues, feature requests, and delivery concerns, and route them to the appropriate teams.
• Escalate material risks, unresolved issues, and strategic decisions appropriately.
• Maintain clear product documentation and visibility so partner coverage does not depend on a single individual.
• Support multiple concurrent product workstreams and consistent execution, response times, and follow-through across partners.
• Improve partner processes, product documentation, reporting, and operating cadence.

Benefits

• The total compensation package may include bonus and equity, in addition to a full range of benefits. Benefit details will be provided if an employee receives an offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level