Product Information Specialist

Mobility Works•Lombard, IL

2d•$26 - $34

About The Position

The Product Information Specialist executes product information, content enrichment, and data quality initiatives that support customer experiences across digital and operational channels. The role improves product discoverability, navigation, search, filtering, merchandising, and eCommerce performance by maintaining accurate, complete product information aligned with established standards. It supports website redesigns, product transformations, assortment expansion, content enrichment programs, and ongoing product information management.

Requirements

Bachelor's degree or equivalent experience in Business, Merchandising, Marketing, Communication, Data Management, eCommerce, or a related field.
At least 3 years of experience in product content management, product information management, merchandising operations, eCommerce, master data, or related disciplines.
Experience with search, recommendation, personalization, merchandising, or digital experience platforms.
Experience working with supplier, manufacturer, and third-party data aggregator content feeds, including mapping, transformation, standardization, enrichment, and validation to improve product content quality, attribute coverage, and information completeness.
Experience working with large SKU catalogs and detailed product information.
Experience performing product enrichment, data cleanup, mapping, validation, and maintenance.
Strong understanding of classification, attributes, product content, and customer-facing product experiences.
Excellent organizational skills and strong attention to detail; process-driven approach.
Excellent written and verbal communication skills.
Strong analytical and problem-solving skills.
Proficiency in Microsoft Office Suite or similar software.
Advanced proficiency in Excel.
Strong proficiency in spreadsheets, data organization, and digital systems.
Ability to manage multiple projects and deadlines with minimal oversight.
Ability to learn new systems, processes, and workflows quickly.

Responsibilities

Execute product authoring, maintenance, enrichment, publication, and retirement throughout the product lifecycle.
Onboard and enrich new products, supplier assortments, and expanded product lines to support assortment growth.
Acquire, validate, normalize, enrich, and maintain product information from suppliers, manufacturers, data aggregators, AI-generated content, and internal sources.
Maintain product specifications, descriptions, images, documents, attributes, classifications, and related content across systems.
Execute product mapping, category assignments, and SKU and product classification initiatives.
Execute attribute mapping and assignment, inheritance models, and ongoing maintenance of category-level attribute frameworks.
Validate products against taxonomy, classification, attribute, and content governance standards.
Monitor and maintain product eligibility standards across eCommerce, marketplaces, syndication partners, and other digital channels.
Identify products that do not meet eligibility, enrichment, content, attribute, or quality standards and execute corrective actions.
Conduct data quality audits to improve completeness, consistency, accuracy, and usability.
Support creation and maintenance of product relationships, including accessories, alternatives, substitutes, related items, and cross-sell opportunities.
Support development, implementation, migration, validation, testing, training, and ongoing administration activities.
Support planning and execution of product launches, including launch plans, cross-functional coordination, marketing materials, and launch events or campaigns.
Execute product data migration, mapping, transformation, cleansing, and validation across systems.
Assist with developing and documenting product information standards, processes, operating procedures, and eCommerce data models.
Coordinate with suppliers and internal stakeholders to obtain, validate, and improve product information.
Support continuous improvement efforts focused on customer experience, product information quality, operational efficiency, and digital growth.
Perform other duties as assigned.