Product Information & Compliance Specialist (Mandarin Preferred)

Teso Life • New York, NY

2d • $28 - $30 • Onsite

About The Position

This position manages product information, reviews packaging compliance, and controls regulatory risks throughout the company’s product development and launch process. It ensures that products comply with applicable laws, regulations, and internal standards from initial documentation and packaging design through importation and sale. The specialist organizes and maintains product data, including product names, specifications, ingredients, materials, net contents, country of origin, manufacturer information, and warnings; manages UPC barcodes; and provides accurate, complete product information to design, procurement, and supply chain teams.

The role reviews packaging copy, label information, and legally required declarations for accuracy, completeness, and compliance. It assesses requirements for food, cosmetics, general merchandise, and other product categories, including FDA food labeling and safety requirements, allergen declarations, nutrition information, import declarations, and related documentation. The specialist identifies and flags potential compliance risks, coordinates corrective actions with suppliers and internal teams, and takes professional responsibility for final review conclusions and regulatory assessments.

Requirements

• At least 2 years of relevant experience in product compliance, regulatory affairs, food safety, quality management, label review, product information management, or import operations.
• Familiarity with the process from document collection and packaging review through sampling, production, importation, and launch.
• Knowledge of FDA food safety and labeling requirements, food imports, and basic customs declaration rules, with the ability to research and interpret applicable regulations.
• Familiarity with reviewing product details, ingredient lists, nutrition facts, allergens, net contents, country of origin, responsible-party information, and warnings.
• Familiarity with UPC application, assignment, and register maintenance.
• Strong Excel, document organization, and version-control skills.
• Ability to handle supplier documentation and regulatory files in both Chinese and English.
• Strong accuracy, accountability, and risk awareness; ability to identify conflicting information, missing documentation, and potential compliance issues.
• Clear reasoning and ability to turn complex regulations into specific, actionable review comments.
• Strong cross-functional communication and project coordination skills; ability to work effectively with product design, procurement, supply chain, suppliers, and external specialists.
• Ability to uphold standards, promptly escalate significant risks, and drive issues to closure.

Nice To Haves

• Bachelor’s degree or higher in food science, food safety, nutrition, regulatory affairs, quality management, supply chain management, international trade, law, or a related field; candidates with relevant experience may be considered with a degree in another field.
• U.S.-market compliance experience with food, cosmetics, or general merchandise.
• Mandarin language skills (preferred).

Responsibilities

• Collect, verify, and organize product information, including product name, specifications, dimensions, net contents, ingredients, materials, country of origin, manufacturer, shelf life, storage conditions, instructions for use, and warnings.
• Establish standardized product records, maintain complete and consistent fields and versions, clarify data sources, and share accurate information promptly with relevant teams.
• Apply for, generate, assign, register, and maintain UPC barcodes; maintain a complete UPC register and ensure each SKU is correctly matched to its barcode.
• Review barcode numbers, dimensions, placement, and scannability in packaging files to prevent duplicate use, incorrect assignment, and version confusion.
• Review packaging names, claims, ingredients, specifications, net contents, nutrition information, allergen statements, directions, warnings, responsible-party details, and other legally required information for accuracy, completeness, and consistency.
• Proofread packaging artwork for compliance, provide clear revision instructions to the product design team, and communicate final review conclusions.
• Research and implement applicable laws, regulatory standards, and labeling requirements in product sales markets; review formulas, ingredients, packaging information, marketing claims, and conditions of sale for compliance.
• Review manufacturer information, ingredient lists, test reports, qualification certificates, country-of-origin information, and other documentation required for imported products.
• Coordinate with procurement, supply chain, and customs-broker personnel to confirm U.S. import and sales compliance; request and follow up on corrections or missing supplier documentation.
• Identify compliance risks throughout product development, packaging, importation, and sales; maintain an issue list and track corrective actions through closure.
• Collaborate with the Product Design Manager, Product Designer, procurement, supply chain, operations, suppliers, and external specialists; communicate requirements and risks and escalate significant or uncertain issues, coordinating with legal counsel when appropriate.

Benefits

• 401(k)
• 401(k) matching
• Paid sick leave
• Employee discount
• Health insurance
• Paid time off
• Quarterly performance-based bonus, subject to the eligibility requirements, performance criteria, and terms of the company’s bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level