Product Information and Label Specialist

Cynet Systems•Sunnyvale, CA

About The Position

The Product Information and Label Specialist works within the Global Labeling group, which designs, develops, and supports product labeling throughout the lifecycle of the organization’s products. Reporting to the Label Design and Development Manager, the specialist collaborates with internal labeling project leads and managers, designers, mechanical and supplier engineers, and purchasing to produce print-ready system label artwork and detailed drawings with specifications. The role uses supplied design intent to create reproducible label artwork and drawings, then releases labels in Agile for supplier manufacturing. The specialist creates labeling artwork across business units for systems, packaging, and translated caution and warning label kits in approximately 24 languages. The role supports worldwide product lines and requires balancing visual design with functionality while producing accurate work efficiently. It includes supplier proof review and approval, approval of first article reports in SAP, support for automated packaging label design and processing, label qualifications, and assistance with training and troubleshooting. The position requires close cross-functional collaboration with Test Engineering, Quality, Regulatory, Project Management, Document Control, Industrial Design-Product Graphics, and Engineering. The specialist manages multiple concurrent projects, supports company initiatives and the Quality Management System, and coordinates with stakeholders to ensure labels meet compliance, regulatory, and legal requirements. The candidate should be adaptable, attentive to detail, able to respond to changing priorities and tight timeframes, and capable of working independently on minor projects as well as supporting complex design changes with project managers and engineering teams.

Requirements

  • Bachelor of Science or Bachelor of Arts degree (minimum education).
  • At least 4 years of product labeling experience in a highly regulated medical device or life science environment.
  • Expert knowledge and use of Adobe Creative Cloud, especially Illustrator, Photoshop, and Acrobat Pro; experience with Sketch, Figma, or similar applications is also specified.
  • Familiarity with CAD drawings and the ability to interpret them accurately and visualize products three-dimensionally with markings or labels.
  • Experience with or knowledge of screen, pad, and laser printing for on-product markings, and screen printing on UL-compliant polycarbonate labeling material for system labels.
  • Ability to specify colors and complex die-cut measurements in inches and metric units and communicate relevant details to suppliers through drawings.
  • Ability to execute final supplier proof review and approval and approve first article reports in SAP.
  • Ability to support automated packaging label design and process labels using ILMS, a custom version of Innovatum, or a similar enterprise labeling management system, and create labels in BarTender.
  • Ability to execute label qualifications involving attributes, images, symbols, and translation tables, and provide training and troubleshooting assistance.
  • Ability to manage and prioritize multiple projects and deadlines across cross-functional teams in a fast-paced environment, including frequent iterations.
  • Ability to learn quickly, understand complex technical information, and communicate concepts verbally and in writing.
  • Ability to recognize critical issues, solve problems, respond quickly under pressure, and bring issues to closure with coordinated direction.
  • Strong verbal and written communication, interpersonal, organizational, self-management, leadership, negotiation, and facilitation skills.
  • Strong critical thinking, research, analytical reasoning, decision-making, and problem-solving skills, including consideration of alternative viewpoints and stakeholder input.
  • Ability to learn and consistently apply established procedures; work effectively in a matrix organization and across departments; influence stakeholders; work independently with minimal supervision; and contribute in a team environment.
  • Ability to multitask and handle competing priorities in a fast-paced environment, including use of agile or sprint methodologies.
  • High attention to technical detail and accuracy; quick learning ability to understand complex products and processes.
  • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
  • Commitment to high ethical, moral, and personal values in decisions, communications, actions, and dealings with others.

Nice To Haves

  • Proficiency in design, layout, and color theory.
  • Experience with Innovatum’s Robar label management system or a similar enterprise labeling management system.
  • Proficiency with enterprise-level project management software such as Tableau, Smartsheet, or similar products.
  • SAP experience.
  • Experience with change management or document control processes and working knowledge of Agile PLM or similar PLM business systems.

Responsibilities

  • Create print-ready system label artwork and detailed supplier drawings with specifications based on supplied design intent.
  • Create reproducible label artwork and drawings to support an efficient design-to-release process.
  • Develop labeling artwork for systems, packaging labels, and translated caution and warning label kits across approximately 24 languages.
  • Release labels in Agile for supplier manufacturing.
  • Collaborate with labeling project leads and managers, designers, mechanical engineers, supplier engineers, purchasing, and cross-functional departments.
  • Create quality system and package labels that support worldwide business needs and multiple product lines.
  • Manage multiple simultaneous labeling projects, prioritize work, and meet department and corporate requirements and deadlines.
  • Coordinate with project leads, managers, and stakeholders to ensure labels meet compliance, regulatory, and legal requirements.
  • Support and execute company initiatives and the Quality Management System as identified by management.
  • Review and approve supplier proofs and approve first article reports in SAP.
  • Support automated packaging labeling design and execute and process labels using ILMS or a similar enterprise labeling management system; create labels in BarTender.
  • Execute label qualifications, including attribute, image, symbol, and translation tables, and provide training and problem-solving assistance.
  • Troubleshoot issues, communicate impacts, and propose solutions.
  • Support complex or major design change projects with labeling project managers and engineering teams; independently execute minor projects requiring limited content updates.
  • Maintain project progress and accuracy under pressure, short timeframes, iterations, and unexpected changes.
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