Product Implementation Analyst -

Distro•Sunrise, FL

2d•$80,000 - $90,000•Onsite

About The Position

We are seeking a Product Implementation Analyst to support the deployment and optimization of the UKG Workforce Ready (WFR) platform for both new and existing clients. This role plays a key part in ensuring successful implementations, system configurations, and ongoing client support.

Requirements

Bachelor's degree or equivalent combination of education and experience
5+ years of experience with UKG implementations (functional or technical)
Experience integrating UKG and PrismHR systems
Strong problem-solving and critical thinking skills
Ability to manage multiple projects and clients simultaneously
Experience conducting product demos and end-user training
Skilled in creating documentation and job aids
Ability to work independently in a fast-paced environment
Strong understanding of industry best practices

Nice To Haves

Experience in PEO/HCM environments
Familiarity with Salesforce
Experience implementing the UKG Ready/Pro full suite (Payroll, HR, Talent, Benefits, etc.)

Responsibilities

Implement software solutions, system configurations, and integrations
Manage client implementations and ensure successful project delivery
Perform system configuration and development updates for time and attendance environments
Conduct product demos for prospective and existing clients
Lead discovery sessions to understand client needs and recommend solutions
Provide ongoing support and subject matter expertise on UKG WFR products
Troubleshoot system issues and follow escalation procedures as needed
Stay updated on UKG WFR enhancements and new features
Proactively recommend and implement system improvements
Coordinate testing of configurations and integrated solutions
Continuously identify opportunities to improve client satisfaction
Deliver creative, value-driven solutions tailored to client needs