Mortgage Product Implementation Senior Analyst
About The Position
The Mortgage Senior Product Implementation Analyst serves as a project manager to drive new or existing product and credit lending guidelines through a specific process for a successful outcome that supports corporate objectives and protects against risk. This role interacts with various departments and lines of business (LOB) within Truist Bank to determine the impact of change and how it will affect internal operations and production. The analyst also serves as an on-call email resource to internal and external clients for in-depth questions and problem resolution assistance related to product and credit lending guidelines. A strong understanding of a variety of mortgage topics is required, ranging from loan products, origination processes, forms and documents, legal/compliance issues, closing, post-closing, and servicing.
Requirements
- Bachelor’s degree or equivalent education, training and work-related experience.
- Expert knowledge of the business unit and related industry.
- Experience on project teams.
- Experience managing a segment of the project work.
- Demonstrated ability to achieve desired results.
- Strong problem-solving and partnership skills.
- Professional communication, persuasion, and negotiation skills.
- English language fluency.
Nice To Haves
- 7+ years of experience in financial services industry.
- Advanced Workfront experience.
Responsibilities
- Project management including research/analysis of initiatives and presenting weekly updates on initiatives to multiple business units within Mortgage.
- Participation with various committees and departments for the purpose of determining impact and best practices.
- Implement publications that support mortgage production for all LOBs.
- Actively engage with AI capabilities to maximize department efficiencies.
- Coordinate/facilitate on product/lending guidelines.
- Responsible for ensuring all product materials are archived in the appropriate record folders in keeping with legal record retention requirements.
- Email support.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment insurance
- Tax-preferred savings accounts
- 401k plan
- Vacation time
- Sick days
- Paid holidays
- Defined benefit pension plan (potential)
- Restricted stock units (potential)
- Deferred compensation plan (potential)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
