Product Implementation Analyst, Consultant

Blue Shield of California•El Dorado Hills, AR

1d•Hybrid

About The Position

The Custom Product Consultant team is responsible for the creation of custom fully insured and self-funded employer group plan selections including creating plan designs in the product platform system, providing member documents and internal benefit requirements. The Product Implementation Analyst, Consultant will report to the Senior Manager. In this role, you will be responsible for assignments of medium to high complexity while applying comprehensive understanding of the company’s healthcare products, functions and regulatory guidelines to create plans and plan documents for RFPs, renewals, and new implementations. In this role, you will work cross functionally with a focus on medium to high complex plan designs along with other activities to support business metrics associated with production as defined by the business needs of the organization. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Requirements

Requires a bachelor’s degree or equivalent experience
Requires 7 years of experience in the related area.
Strong knowledge of employer group health plans, benefits, federal and state mandates, and regulatory guidelines
Strong analytical and problem-solving skills required
Competency in Microsoft Excel and Word required
Ability to manage high volumes and multiple priorities with a high degree of ambiguity

Responsibilities

Collaborate cross-functionally with departmental and business stakeholders, ensuring accurate and timely delivery of product artifacts.
Primary focus on high complexity portfolio, custom and self-funded products
Lead work projection and planning efforts to accomplish objectives of all stakeholders
Be accountable for tracking quality and progress on all work efforts and reporting to management.
Develop and sustain detailed knowledge of all product types and plan designs.
Educate others to deepen and expand their knowledge
Understand and comply with Federal and State regulations, Blue Shield regulatory guidelines, and Blue Shield policies and procedures
Collaborate with Sales partners to collect requirements, ensuring the intent of each account is accurately captured
Work cross-functionally in analyzing, designing, and developing business solutions that support team initiatives through reengineering of workflows, delivery and testing of web-based system requirements, and assisting with management of change functions
Direct work processes between peers to ensure consistent and quality delivery
Identify and lead continuous processes, delivery, and quality improvement efforts