Implementation Consultant

Surgical Information Systems • Pine Manor, FL

2h • Remote

About The Position

For 30 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart™ by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS).

Serving over 2,900 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes.

Recognized as the No. 1 ASC EHR vendor by Black Book for 11 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2026, 2025, 2023, and 2022, SIS remains the trusted choice for surgical providers seeking to enhance their performance.

Discover how SIS can help you Operate Smart™ at sisfirst.com.

Due to SIS’s rapid and exciting growth, we are expanding our team and looking for an Implementation Consultant to join us. This is an opportunity to be part of a growing, award-winning organization where your expertise can make a meaningful impact for clients across the perioperative space. In this role, you will serve as a clinical and business subject matter expert throughout the implementation of SIS Complete, helping clients improve workflows, adopt technology with confidence, and achieve strong operational outcomes. If you are energized by collaboration, continuous improvement, and delivering great client experiences, this role offers the chance to grow your career while making a difference.

Requirements

• Knowledge of healthcare industry, ASC industry preferred
• Experience with SAAS software implementations
• Skill in interpersonal communication, both verbal and written, across all levels of an organization with a high degree of tact and diplomacy.
• Must be able to take a friendly approach to teaching all levels of end users.
• Must be able to motivate others to learn.
• Strong organization and time management skills.
• Skill in problem solving in order to provide issue resolution and troubleshoot where necessary.
• Ability to work in a collaborative, team environment while taking ownership of one’s project.
• Ability to take initiative and be a self-starter while working on projects.
• Ability to quickly learn new concepts and apply them to new situations.

Nice To Haves

• Experience with ASC Clinical and Billing Practices
• Knowledge of perioperative regulatory compliance and best practice recommendations.

Responsibilities

• Assist clients with application configuration, based on user needs and industry standards.
• Perform project management tasks to take clients through project life cycle.
• Train administrative and end users SIS Complete and associated applications.
• Determine business and clinical requirements and establish partnership with client for successful implementation for the project team (client, vendors, and SIS).
• Review, discuss, understand, and execute the processes and procedures with the team on all facets of the project, including project kickoff, milestones, training and education, reporting, interfacing, troubleshooting, issue tracking, and escalation.
• Identify client-associated risks and provide actions or solutions.
• Give a hands-on approach to the implementation process.
• Identify possible risks with the client on a continual basis during the project life cycle
• Review, assess, and help manage the application scope of work and scheduling.
• Exposure to and use of ASC billing practices
• Assist and focus client in directing resources and efforts to achieve project goals.
• Address client’s application issues and close all issues before transition to Support.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Benefits

• Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
• Vacation/Sick time
• 401(k) retirement plan with company match
• Paid Holidays
• SIS Cares Day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level