Implementation Consultant

UnitedHealth Group•Alpharetta, GA

16h•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Implementation Consultant is responsible for analysis, design, build, test, education, and optimization of clinical workflows to meet customer objectives. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

Undergraduate degree or equivalent experience
Bachelor’s Degree in Computer Science, Health Sciences, or Education; and/or Certified Radiology Technologist; or 4 years of experience in radiology
2+ years of experience with imaging – either IT or clinical
Experience training clinical users on software systems
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Nice To Haves

Experience running MS SQL queries
Experience with HL7 interfaces
Experience with reporting or dictation system implementations
Experience in building strong working relationships
Highly professional, persistent and assertive communicator (written and verbal)
Self-motivated and able to manage and direct task completion for peers

Responsibilities

Works directly with client to manage workflow design, creates process documentation, and train or coordinate training for client users
Responsible for configuration of rules or process designs for client’s purchased business process solutions
Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution
Provides feedback based on client experiences to product and professional services teams for product and process improvements
May work directly with clients on-site or provide installation support remotely