Product Graphics Transformation Leader

Steelcase Inc.•Grand Rapids, MI
•Hybrid

About The Position

As a Group Leader within Steelcase's Product Development organization, lead a global Product Graphics team responsible for creating assembly instructions and other critical product information supporting customers and product experiences. The role partners with colleagues across locations, including Grand Rapids and Cluj, and guides the team through growth and organizational evolution while strengthening global collaboration. Provide strategic and day-to-day leadership, set priorities, allocate resources, and ensure high-quality execution across product development and product support work. Lead the transformation from traditional 2D deliverables to 3D-based solutions by driving organizational change, capability development, and adoption. Establish standards and scalable processes, improve documentation, release, and quality practices, and partner across functions to ensure product information is accurate, compliant, and aligned with customer and business needs. The role may also provide leadership to product engineering resources supporting product development from concept through launch as organizational needs evolve. Steelcase offers a flexible hybrid schedule, with the office expected to be the primary workplace, balanced with employee choice and control. Applicants must be authorized to work in the United States on a full-time basis; Steelcase will not sponsor work authorization or visas for this role.

Requirements

  • At least three years of formal people leadership experience.
  • Demonstrated experience leading teams through organizational, process, or technology transformation.
  • Experience driving adoption of new tools, workflows, systems, or ways of working.
  • Strong communication, change management, and stakeholder management skills.
  • Experience influencing cross-functional partners and driving organizational alignment.
  • Authorization to work in the United States on a full-time basis; Steelcase will not provide support for or sponsor work authorization or visas.

Nice To Haves

  • Experience leading global or geographically distributed teams.
  • Familiarity with product development, engineering, technical documentation, product graphics, or manufacturing environments.
  • Familiarity with 2D and 3D product visualization, illustration, graphics, or CAD-related tools.
  • Experience establishing consistent standards and scalable processes across teams or locations.

Responsibilities

  • Lead and develop a team responsible for creating and releasing assembly and disassembly instructions, installation guides, product law documentation, compliance content, and safety labels.
  • Provide strategic and day-to-day leadership for the Product Graphics organization, setting priorities, allocating resources, and ensuring high-quality execution across product development and product support work.
  • Lead the evolution of Product Graphics from traditional 2D deliverables to 3D-based solutions, including organizational change, capability development, and adoption.
  • Establish standards, best practices, and effective collaboration across global locations and disciplines.
  • Improve documentation, release, and quality processes to enhance accuracy, speed, scalability, and customer experience.
  • Partner with Product Engineering, Industrial Design, Manufacturing, Marketing, Packaging, and other cross-functional teams to ensure product information is accurate, compliant, and aligned with customer and business needs.
  • Guide review and release of technical documentation and product communication assets to ensure compliance with company standards, legal requirements, and launch expectations.
  • Develop scalable processes, tools, and team capabilities to address increasing product complexity and enable efficient delivery.
  • Foster accountability, collaboration, innovation, and continuous learning through coaching, feedback, performance management, and talent development.
  • Build relationships across functions and geographies to align priorities, remove barriers, and enable successful execution.
  • As organizational needs evolve, provide leadership to product engineering resources supporting product development from concept through launch.

Benefits

  • Competitive wages and benefits supporting employees in and out of work.
  • Flexible hybrid work schedule, with the office as the primary place of work and employee choice and control.
  • Continuous learning opportunities to grow and upskill.
  • Inclusive culture where employees feel seen, heard, and valued.
  • Opportunity to make a meaningful impact on people and the planet through work and Steelcase’s ongoing commitment.
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