Product Designer

Urban Ridge Supplies•New York, NY

25d•$181,000 - $234,000•Onsite

About The Position

Rilla is hiring a Product Designer to evolve its core sales coaching product and spearhead new verticals across desktop and mobile. The role involves tackling ambiguous, greenfield challenges as Rilla expands into new workflows, users, and markets, and working directly with customers from the outset to identify real-world problems. Designers partner with engineers to lead projects from discovery through design and implementation. They onboard customers to early prototypes, gather feedback, and iterate quickly. As one of three designers, the successful candidate will help define Rilla’s design culture and shape collaboration across teams, with a focus on high-quality, fast-shipping work that has meaningful customer impact. Rilla is an in-office team in New York City. The posting describes an expectation of working approximately 60 hours per week in person, frequent customer conversations and field visits, and an ambitious, high-intensity startup environment.

Requirements

Demonstrate deep drive and genuine passion for design craft.
Take a customer-centric approach and be eager to engage directly with users.
Champion quality and craftsmanship, including thoughtful design and intuitive interactions.
Be energized by joining an early-stage team and helping shape product culture as one of its first designers.
Thrive in a fast-paced environment and ship product quickly to learn from customers.
Be excited to build an AI product for an industry described as untouched by modern software.
Be willing to talk to and visit customers in the field.
Be willing to work approximately 60 hours per week in person in New York City.

Nice To Haves

Experience with production-level coding in HTML, CSS, JavaScript, or front-end frameworks such as React and Tailwind, and a willingness to continue learning.

Responsibilities

Evolve Rilla’s core product and spearhead new product verticals across desktop and mobile.
Lead projects with engineering peers from customer discovery through feature design and implementation.
Engage directly with customers, including onboarding them to early prototypes, gathering feedback, and iterating on product designs.
Design thoughtful, intuitive, high-quality experiences that make the product easy and delightful to learn and use.
Help define Rilla’s design culture and shape how teams collaborate.
Ship product rapidly to learn from customers and address real-world problems.