Product Designer

Accenture Federal Services•Washington, DC

12d•$77,800 - $153,000

About The Position

As a Product Designer at Accenture Federal Services, you will design digital products and services that help government agencies deliver critical offerings. You will work with multidisciplinary teams and federal partners to create secure, accessible, user-centered experiences across the full product lifecycle—from understanding user and mission needs to delivering usable, compliant, measurable solutions. The role supports agencies in creating cohesive digital services that build trust and improve outcomes for the public. You will design end-to-end experiences for federal programs, platforms, and services; translate user needs, policy requirements, and mission goals into design solutions; and collaborate with product, engineering, research, content, and accessibility professionals. You will create design artifacts, contribute to design systems, ensure federal accessibility, usability, and security requirements are met, and use user and performance feedback to assess adoption, satisfaction, and mission impact.

Requirements

Bachelor’s degree or equivalent experience.
2–3 years of experience solving complex design problems and using strategic skills to deliver high-quality solutions.
2–3 years of experience designing digital products or services in consulting, in-house, or agency environments.
Experience or demonstrated ability using AI-driven methodologies to shape and deliver findings or artifacts.
Strong foundation in human-centered design, UX, and interaction design for browser-based, native application, and platform experiences.
Experience working across the product lifecycle, from discovery through delivery and iteration.
Proficiency with modern design and prototyping tools such as Figma, Sketch, or Framer.
Experience collaborating with engineering and product teams in agile or iterative delivery models.
Ability to communicate design intent and tradeoffs clearly to diverse stakeholders, including non-design audiences.
Portfolio demonstrating problem-solving, accessibility considerations, and impact, rather than only visual execution.

Nice To Haves

Experience working with federal agencies or on public-sector digital services.
Familiarity with the U.S. Web Design System (USWDS) and federal design patterns.
Experience designing for complex, high-traffic platforms serving diverse audiences.
Understanding of technology platforms such as Salesforce, ServiceNow, and PEGA that support user experiences.
Demonstrable understanding of technical (HTML/CSS/JavaScript), creative, and implementation lifecycles.
Exposure to service design, journey mapping, or omnichannel government services.
Experience supporting data-informed design using analytics or Voice of the Customer tools.
Prior experience in client-facing or consulting roles within regulated environments.
Relevant master’s degree.

Responsibilities

Design end-to-end digital experiences for federal programs, platforms, and services from discovery and concept development through delivery and continuous improvement.
Translate user needs, policy requirements, and mission goals into clear, accessible, and actionable design solutions.
Collaborate with product owners, engineers, researchers, content strategists, and accessibility specialists in agile, DevSecOps-oriented teams.
Create user flows, wireframes, prototypes, journey maps, and service blueprints to align teams and stakeholders.
Apply and contribute to design systems, such as the U.S. Web Design System or agency design systems, to support consistency, scalability, and delivery speed.
Ensure designs meet federal accessibility, usability, and security requirements, including WCAG and Section 508.
Participate in stakeholder workshops, design reviews, and sprint ceremonies to support decision-making and delivery.
Use qualitative and quantitative feedback, including analytics, usability testing, and Voice of the Customer, to measure adoption, satisfaction, and mission impact.