Product Designer

Urban Ridge Supplies•Brooklyn, NY

23d•Onsite

About The Position

Rilla is an in-office NYC team building AI sales coaching software for organizations that conduct sales offline. The Product Designer will evolve Rilla’s core product and spearhead new verticals across desktop and mobile platforms, addressing ambiguous, greenfield challenges as the company expands into new workflows, users, and markets. The role works directly with customers from the start to identify real-world problems, test early prototypes, collect feedback, and iterate quickly. There are no product managers at Rilla; designers and engineering peers lead projects from discovery through design and implementation. As one of three designers, this person will help define the design culture and shape team collaboration. The company values curiosity, customer focus, accountability, empathy, willingness to learn from failure, high-quality craftsmanship, and rapid shipping. The role is suited to someone excited about building AI products for underserved industries and contributing to an early-stage, high-growth startup. The position is in person and describes a working pace of approximately 60 hours per week. The estimated salary range is $181,000–$234,000 per year. Total compensation may include Incentive Stock Options and other potential future incentives.

Requirements

Demonstrate deep drive and genuine passion for design craft.
Take a customer-centric approach and be eager to engage directly with users.
Prioritize quality and craftsmanship, thoughtful design, intuitive interactions, and ease of learning and use.
Be energized by joining an early-stage team and helping shape product culture as one of its first designers.
Thrive in a fast-paced environment with very rapid product shipping.
Be willing to work in person in NYC and work approximately 60 hours per week, as described in the posting.
Be excited to build an AI product for an industry underserved by modern software and to regularly talk to and visit customers in the field.

Nice To Haves

Experience with production-level coding in HTML, CSS, JavaScript, or front-end frameworks such as React and Tailwind, and willingness to continue learning.

Responsibilities

Evolve Rilla’s core product and spearhead new verticals across desktop and mobile platforms.
Lead projects with engineering peers from discovery through feature design and implementation.
Engage directly with customers, including visiting them in the field, to uncover real-world problems and needs.
Onboard customers to early prototypes, gather feedback, and iterate rapidly.
Champion high-quality, thoughtful design and intuitive, delightful product experiences.
Help define Rilla’s design culture and shape how teams collaborate.
Ship product quickly to learn from customers.