Product Designer (Consumer)

Urban Ridge Supplies•New York, NY

7h•$140,000 - $175,000•Hybrid

About The Position

Counsel is seeking a Product Designer to shape the consumer experience of an AI-enabled healthcare platform. The role designs the end-to-end patient experience, from a first question through advice, prescriptions, labs, referrals, and follow-ups, across mobile and web surfaces. The designer will help make healthcare feel intuitive, considered, and trustworthy while setting the product’s visual, interaction, and motion standards. The designer will develop an understanding of patient and clinical needs, translate complex healthcare realities into simple experiences, and rapidly prototype, test, and iterate on new experiences. The role also builds and evolves the design system and interaction patterns as the company grows, working closely with product, engineering, and clinical teams. Counsel describes itself as an AI-native medical group founded in 2023, with partnerships across healthcare and more than $35 million raised. The role is available hybrid in New York City or Boston, or remotely on the East Coast.

Requirements

At least 3 years of consumer-focused product design experience.
A portfolio demonstrating an exceptionally high standard of visual design.
Mastery of interaction design and a strong point of view on motion, including how timing and transitions affect trust.
Comfort navigating ambiguity and bringing new features from 0 to 1.
Strong consumer-product sensibilities and judgment about what delight means in a healthcare context.
Effective communication and cross-functional collaboration skills, including the ability to calibrate to an audience, resolve open questions, and create momentum.
Experience shipping consumer products that people love.
Technical fluency sufficient to prototype in code and collaborate deeply with engineers.
Care for people and positive health outcomes.
AI-native approach, including building tools to automate routine work and focus on high-impact areas.

Nice To Haves

Experience at early-stage startups or in high-growth, dynamic environments.
Early adoption of design tools such as Claude, Paper, and Remotion.

Responsibilities

Shape the core care experience, from education and advice through prescriptions, labs, referrals, and follow-ups across mobile and web surfaces.
Set and continually raise standards for visual design, interaction, and motion, including micro-interactions, transitions, and other details.
Understand patient and clinical needs and translate the complexity of healthcare into simple, intuitive experiences.
Use current tools to prototype, test, and iterate on new experiences, from initial concept through polished execution.
Build and evolve the product design system and interaction patterns to support craft and consistency as the team grows.
Collaborate with product, engineering, and clinical teams.