Product Manager, Consumer

General Medicine•San Francisco, CA

1d•$175,000 - $225,000•Hybrid

About The Position

General Medicine has raised $120M in Series B funding to build the healthcare store. The round was led by Vineeta Agarwala, MD, PhD, of Andreessen Horowitz (a16z), and is the largest investment to date from a16z's bio + health team. Healthcare needs a store. People should be able to see prices, understand their options, and get advice from clinicians as easily as they shop for anything else. That's what we're building, and this Series B will help us expand the store and reach more customers across the United States. General Medicine is building a healthcare store that makes it radically simpler — and more transparent — for people to access care. We provide upfront cash and insurance prices for visits, prescriptions, labs, imaging, and more. Behind that simplicity is complex infrastructure: payer integrations, pricing logic, eligibility systems, reconciliation workflows, and financial rails. We’re building the systems that make transparent healthcare possible. We’re hiring a Product Manager, Consumer to own core patient-facing experiences at General Medicine—from onboarding and search to booking, pricing, and visit follow-up. You’ll define strategy, craft intuitive journeys, and ship polished features that scale across virtual and in-person care, prescriptions, labs, and imaging. You’ll work with a small, high-leverage team of engineers and designers to make complex healthcare simple, trustworthy, and delightful. This is a hands-on role: writing specs, defining metrics, reviewing experiments, and partnering closely with engineering, while also shaping the product’s long-term evolution. We’re looking for someone with experience shipping impactful consumer products, turning ambiguous problems into clear solutions, and using data to drive iteration. You don’t need deep healthcare experience—what matters is strong product judgment, analytical rigor, and a track record of creating experiences users love.

Requirements

5-10+ years of product management experience, ideally on consumer-facing web products
Experience owning a roadmap and driving measurable outcomes
Strong analytical foundation — comfortable defining KPIs, running experiments, and interpreting data
Track record of improving core metrics (conversion, engagement, retention, etc.)
Experience operating with ambiguity and setting direction without heavy structure
Ability to move between strategy and execution — from high-level prioritization to detailed product specs
Clear communicator who can align engineering, design, and leadership around tradeoffs and outcomes

Nice To Haves

Experience scaling a product from early traction to meaningful growth
Consumer Healthcare experience preferred but not required
Quantitative or technical academic background

Responsibilities

Own and evolve a clear consumer product roadmap aligned to company goals
Define, prioritize, and ship 0→1 features that improve user experience and business outcomes
Identify the highest-leverage opportunities across onboarding, conversion, booking, and retention
Partner closely with engineering and key stakeholders to scope, sequence, and execute initiatives efficiently
Design and run experiments to validate hypotheses and improve key metrics
Analyze product performance and user behavior data to inform prioritization and iteration
Translate ambiguous problems into structured plans with measurable success criteria
Balance speed and rigor — shipping quickly while building durable foundations
Contribute to broader consumer product strategy and long-term experience vision