Product Designer (Consumer)

Urban Ridge Supplies•New York, NY

10h•$140,000 - $175,000

About The Position

Counsel is seeking a Product Designer to define and design the consumer healthcare experience end-to-end, from a patient’s first question through advice, prescriptions, labs, referrals, and follow-ups. The role will shape the core patient experience across mobile and web, establishing the visual, interaction, and motion standards for a product patients can trust with their health. The designer will translate complex patient and clinical needs into simple, intuitive experiences; rapidly prototype, test, and iterate on new experiences; and build and evolve the product design system and interaction patterns as the team grows. The role works cross-functionally with product, engineering, and clinical teams. Counsel describes its mission as expanding healthcare capacity through an AI-native medical group and personalized, AI-enabled care.

Requirements

At least 3 years of consumer-focused product design experience.
A portfolio demonstrating an exceptionally high bar for visual design.
Mastery of interaction design and a strong point of view on motion.
Ability to navigate ambiguity and bring new features to life from 0 to 1.
Effective communication and cross-functional collaboration skills, including adapting to the audience, resolving open questions, and creating momentum.
Fluency with code sufficient to prototype and collaborate deeply with engineers.
Care deeply about people and creating positive health outcomes.

Nice To Haves

Experience shipping consumer products people love, ideally at early-stage startups or in high-growth, dynamic environments.
Early adoption and use of current design tools such as Claude, Paper, and Remotion.
AI-native approach, including building tools to automate routine work.
Consumer sensibilities shaped by leading consumer products and sound judgment about delight in a healthcare context.

Responsibilities

Shape the core care experience, from education and advice through prescriptions, labs, referrals, and follow-ups across mobile and web.
Set and continually raise visual, interaction, and motion design standards, including micro-interactions, transitions, and details.
Understand patient and clinical needs and translate the complexity of healthcare into simple, intuitive experiences.
Use design tools to rapidly prototype, test, and iterate on new 0-to-1 experiences, from concept to polished execution.
Build and evolve the product design system and interaction patterns to support craft and consistency as the team grows.
Collaborate with product, engineering, and clinical teams.