Product Designer

Urban Ridge Supplies•New York, NY

11h•$181,000 - $234,000•Onsite

About The Position

Rilla is building AI sales coaching software for organizations that conduct sales offline. As a Product Designer, you will evolve the core product and spearhead new verticals across desktop and mobile, taking on ambiguous, greenfield challenges as the company expands into new workflows, users, and markets. You will work directly with customers from the start to identify real-world problems and test early prototypes. Designers and engineering peers lead projects from discovery through design and implementation, without product managers. The role involves onboarding customers to prototypes, gathering feedback, and iterating rapidly. As one of three designers, you will help define Rilla’s design culture and how teams collaborate, with an emphasis on quality, speed, customer impact, and thoughtful, polished experiences. The team works in person in New York City and describes the role as involving approximately 60 hours per week and frequent customer conversations and field visits.

Requirements

Demonstrate deep drive and genuine passion for design craft.
Take a customer-centric approach and engage directly with users to ensure solutions address their needs.
Prioritize quality, craftsmanship, thoughtful design, and intuitive interactions.
Be energized by joining an early-stage team and helping shape product culture as one of the first designers at a high-growth startup.
Thrive in a fast-paced environment and ship product rapidly to learn from customers.
Be willing to work in person in New York City, approximately 60 hours per week, and regularly talk with and visit customers in the field.

Nice To Haves

Production-level coding experience in HTML, CSS, JavaScript, or front-end frameworks such as React and Tailwind, and willingness to continue learning.

Responsibilities

Evolve Rilla’s core product and spearhead new product verticals across desktop and mobile.
Lead projects with engineering peers from discovery through feature design and implementation.
Work directly with customers to uncover real-world problems and understand their needs.
Onboard customers to early prototypes, gather feedback, and iterate rapidly.
Champion the quality and craftsmanship of product experiences, including intuitive interactions that make the product easy and delightful to learn and use.
Help shape Rilla’s design culture and team collaboration as one of the company’s first designers.
Ship quickly to learn from customers and improve the product.