Product Designer - Dashboard

Plaid•San Francisco, CA

About The Position

Plaid is seeking a Product Designer to design and ship high-quality experiences across Plaid Dashboard, a key surface for customers and data partners. The Dashboard includes tools for launching with Plaid, monitoring integrations, managing accounts and workflows, and accessing emerging insights products for payments and risk assessment. The designer will partner closely with product managers, engineers, and other designers to create features that help customers configure products, understand activity, manage workflows, and act on insights. They will own moderately complex design work from exploration through delivery, applying strong visual and interaction craft while continuing to develop product judgment and influence. Plaid’s design team includes product designers, researchers, and content designers who collaborate with cross-functional partners. Plaid’s mission is to unlock financial freedom for everyone, and the company seeks a diverse team committed to making the financial ecosystem more equitable.

Requirements

At least 3 years of experience designing and shipping digital products, ideally including B2B applications or complex workflows.
Ability to produce polished UI, user flows, and interactive prototypes with thoughtful interactions, states, and edge cases.
Clear verbal and visual communication skills, including the ability to explain design rationale and respond constructively to feedback.
Track record of partnering with Product and Engineering to deliver well-scoped work that considers user needs, technical constraints, and business goals.
An iterative design process that explores alternatives, weighs trade-offs, and produces thoughtful, shippable solutions.

Responsibilities

Design clear, intuitive experiences for customers navigating complex financial and technical workflows.
Collaborate with product managers and engineers from problem definition through implementation.
Understand customer needs and use research and feedback to improve customer experiences.
Produce polished user interfaces, user flows, and interactive prototypes with thoughtful interactions, states, and edge cases.
Use qualitative and quantitative insights to inform iteration and evaluate outcomes.
Work with experienced designers, use and improve shared patterns, and contribute to critique and design reviews.