Product Designer

Urban Ridge Supplies•New York, NY

25d•Onsite

About The Position

Amperos is hiring its first full-time Product Designer to help shape its AI-native denial management and revenue recovery platform. The designer will work closely with product-minded engineers to set a new standard for revenue cycle management (RCM) technology and explore how humans and AI collaborate in software. Because the core offering is an AI-empowered service, the role offers a fast feedback cycle with Amperos’s internal billing team. The work includes designing software that coordinates tasks between human and AI agents, tools that streamline the internal service team’s work, analytics and custom reporting for healthcare executives, and clear AI-agent workflows. The role also offers an opportunity to grow and lead an AI-native design function in the future.

Requirements

Ability to design elegant, familiar experiences for users accustomed to antiquated software.
Ability to quickly mock out end-to-end features and edge cases for complex billing workflows.
Strong product discovery skills and user research experience with B2B and/or healthcare software.
Experience building a design system from 0–1 and leading implementation with engineering.
Use of AI/LLM tools in design processes, such as Figma Make, Claude Code, or Cursor.
Strong organization in Figma.
Interest in antiquated industries and willingness to immerse yourself in healthcare billing.

Nice To Haves

Experience building and designing revenue cycle management (RCM) software.
Experience shipping frontend code with AI tools.

Responsibilities

Design workqueue software for assigning and coordinating tasks among human and AI agents.
Design tools that streamline work for the internal service team.
Design analytical dashboards and custom reporting for healthcare executives.
Design easy-to-understand AI agent workflows within the platform.
Quickly mock up end-to-end features and edge cases for complex billing workflows.
Build out a design system from the ground up and lead its implementation with engineering.
Conduct product discovery and user research for B2B and/or healthcare software.