Product Designer

Nash•San Francisco, CA

About The Position

Nash powers logistics infrastructure for major commerce brands including Walmart, Urban Outfitters, and 7-Eleven, plus platforms like Shopify and Toast. We unify decisioning, execution, and capacity into a programmable platform for real-time, AI-native logistics orchestration across couriers, fleets, gig workers, and autonomous systems. This is not a classic "make it pretty" design role. We're looking for a Product Designer at the intersection of UX and design engineering — someone who deeply understands users and discovers customer needs with ease, but is also technical enough to think in components, speak the language of engineers, and ship a working prototype instead of a static mock when that's the fastest path to an answer. You'll design the tools dispatchers, ops managers, and drivers rely on every day — dense, real-time, operational interfaces — and help define what an agentic-AI-native logistics product feels like. ~70% web application, ~30% mobile Optimized for speed: fast progress, rapid iteration, short concept-to-validation loops Embedded with engineering teams and sales — you design with developers, and partner with sales to gather first-hand customer needs and bring them back into the product Process mindset: Define → Build → Test → Design → Ship — we validate real, working software early, instead of the classic define → design → build → test → ship (the old double diamond) Small design team, high ownership, direct access and customers/users.

Requirements

7+ years of product / UX design experience with shipped work in complex products
Proven B2B product experience — complex workflows, professional users, data-dense interfaces
Strong discovery skills: you get to the real customer problem quickly and can show how research shaped your decisions
Component-based thinking: atomic design, modern web patterns for web applications, understanding of how design maps to frontend implementation
Technical fluency — comfortable working directly with engineers, understanding constraints, reading a design token file
Active, daily use of LLMs and AI prototyping tools as part of your design workflow
Bias for fast iteration: you'd rather ship three rough rounds than one polished big-bang
Clear communication in English; comfortable presenting to clients; adaptable to evidence

Nice To Haves

Design systems depth: tokens, variables, theming, Figma component architecture
Design engineering / prototyping in code: React, Tailwind, or AI tools (v0, Cursor, Claude)
Experience with logistics, supply chain, or ops tooling
Experience designing agentic AI / LLM-powered product experiences
Mobile design experience (iOS / Android patterns)

Responsibilities

Discover and validate customer needs — interviews, feedback analysis, synthesis into design decisions
Design dense, operational web UI: dispatch workspaces, routing, agents, order management, real-time views, data visualization
Create concepts and prototypes rapidly — in Figma or in code, using AI tools (Claude, Cursor, v0, Figma Make) as a core part of your workflow
Prepare and run client-facing demos; present, persuade, and defend design decisions with stakeholders
Contribute to and evolve our design system (components, tokens, variables)
Drive the agentic AI approach in the product experience — make AI-first workflows feel native for logistics operators
Work day-to-day inside engineering teams: refine scope, resolve feasibility trade-offs, keep quality high through implementation