Product Designer I

Heavy Construction Systems Specialists, LLC•Remote,

18d•Hybrid

About The Position

HCSS is hiring a Product Designer I to advocate for users and partner strategically with the Product team. The role involves building an understanding of complex heavy civil construction and utilities workflows, discovering and validating user problems, and helping develop solutions that make a tangible impact on people who build infrastructure. The designer will work with Group Product Managers, Product Managers, Technical Product Managers, and UX peers on discovery and validation research and on ideating solutions through wireframes, whiteboarding, and proofs-of-concept. The role emphasizes product strategy, user advocacy, and workflow validation throughout the product lifecycle.

Requirements

Portfolio demonstrating critical thinking and the process of moving from an ambiguous user problem to validated structural wireframes.
High comfort level with rough whiteboarding, sketching, and exploratory design work rather than focusing on high-fidelity polish.
Strong proficiency using AI tools alongside modern whiteboarding tools to rapidly generate proofs-of-concept and visualize ideas.
Excellent communication and facilitation skills, including collaborating with Product members, participating in defining and gathering product requirements, and clearly presenting research findings.
Solid understanding of user-centered design methodologies, including structuring and synthesizing user interviews and usability tests.
Strong proficiency with modern design and whiteboarding tools to rapidly visualize concepts.
Curiosity and willingness to learn the technical and complex workflows of the heavy civil construction and utilities industry.
Foundational UX discovery and workflow-mapping skills, and ability to work amid ambiguity during early-stage product definition.

Nice To Haves

Bachelor’s degree in Design, Psychology, HCI, or equivalent academic or bootcamp background, or approximately 2 years of relevant work experience.
Experience using research repositories or product discovery tools.

Responsibilities

Partner with Group Product Managers, Product Managers, and Technical Product Managers to understand business requirements, define user problems, and participate in upstream product strategy discussions.
Assist in planning and conducting generative and evaluative research, including user interviews, contextual inquiries, and discovery interviews.
Synthesize qualitative research data to uncover actionable insights about heavy civil construction and utilities workflows.
Translate complex logic into structural wireframes, user flows, and low-to-mid fidelity proofs-of-concept to visualize and test ideas.
Collaborate with Product Management as a UX strategy and solutions partner, helping visually map business logic.
Design and run usability tests on proposed workflows to validate that solutions are valuable and intuitive before code is written.
Package validated user flows and research insights for collaboration with UX peers, helping maintain core UX strategy as they review and curate final designs and specifications.
Build empathy for users such as estimators, project managers, foremen, field personnel, and mechanics, and advocate for their needs in product conversations.

Benefits

Flexible remote work
Medical coverage with company-paid and employee-paid options
Dental coverage with company-paid and employee-paid options
Vision coverage with company-paid and employee-paid options
Paid holidays
Sick days
Personal time off
Employee Resource Groups
On-site amenities, including a covered basketball court, soccer field, track, pickleball/tennis courts, and gym
Dog-friendly campus and WiFi-accessible courtyards
401(k) with a 5% company match
Coverage for employee professional development and wellness