Product Creation Coordinator
About The Position
The Product Creation Coordinator is a hands-on, cross-category role and the operational backbone of the product creation team. Reporting to the Sr. Manager of Metalwoods, the position supports hard goods categories including metalwoods, irons, wedges, putters, custom, and SFIT. The coordinator owns sample management and day-to-day coordination, including gathering sample demand, coordinating vendors and buying teams, setting up products for events, creating digital and physical assets, maintaining build specifications, and supporting documentation and system setup such as Caddie, PDDs, and master data. The role also supports AI-enabled workflows, dashboards, and reporting. It uses tools such as Claude to help the team build and maintain dashboards and improve data workflows. The coordinator gathers regional performance data, develops and presents a global view of club performance, and routes feedback to category teams. The focus is on collecting and presenting data reliably rather than owning strategic decisions. The position requires a bachelor's degree in Business Management, Marketing, Advertising, or a related field and at least one year of professional experience in a related role. The work is performed under normal office conditions with extensive computer and phone use. Extended hours may be necessary, frequent interruptions are expected, light lifting or moving of materials is required, and frequent travel may be required. The expected base hourly rate is $27–$29. Additional benefits, such as health and wellness offerings, performance bonuses, product discounts, holidays, and paid time off, may be offered in accordance with company plans.
Requirements
- Bachelor's degree in Business Management, Marketing, Advertising, or another related field.
- At least 1 year of professional experience in a related role.
- Ability to work in a team-oriented, collaborative environment.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong written and verbal English communication skills and ability to interact with all levels.
- Ability to assess talent and motivate and influence others to build skills, accomplish tasks efficiently, and develop leading-edge processes.
- Ability to work efficiently and accurately in an environment with frequent interruptions.
- Ability to perform light physical effort, including frequent lifting or moving of lightweight materials.
- Ability to work extended hours as necessary.
Responsibilities
- Collect and consolidate sample demand across categories and teams into actionable orders.
- Support Product Line Managers in coordinating vendors to order, build, and expedite samples, keeping timelines on track.
- Coordinate with buying teams and category groups to ensure the right products are sampled at the right time.
- Set up and supply products for events, activations, and key meetings for Product Creation Team members.
- Track samples from order through delivery and maintain reliable status updates for teams including fittings, sales, marketing and creative, and media.
- Coordinate with warehouse and operations teams on sample receiving, storage, shipping, and returns.
- Build and maintain digital and physical category assets, including specification sheets, sample documentation, and fitting and retail support materials.
- Support the Custom team with build specifications across categories, ensuring they are complete, accurate, and entered in Caddie.
- Maintain club logic, tipping logic, and shaft qualification, and resolve discrepancies at their source.
- Audit and maintain documentation and system setup across categories, including Caddie, PDDs, and master data.
- Support SFIT assets, presence, and day-to-day operations, including EBS ordering, support, and reporting.
- Assist Product Line Managers with regional requests for specifications, samples, and materials.
- Assist with product launch training for internal customers and support major events and key activations.
- Help the team use Claude to create tools and improve data workflows, turning manual and repetitive work into repeatable processes.
- Build, improve, and maintain team dashboards and reporting, ensuring they remain accurate and useful as needs evolve.
- Pull data, develop reporting views, and deliver clear, accurate, and timely reporting to the team and leadership for meetings and reviews.
- Identify opportunities to apply AI to improve team workflows and develop those ideas.
- Partner with Product Managers to gather regional performance data, develop improved reporting views, and provide a global view of club performance across key regions.
- Capture feedback from regions, accounts, fitters, and retail and green-grass partners; structure it and route it to category teams to inform product and build decisions.
- Serve as a point of contact for specification, sample, and asset questions across categories.
- Perform other related duties and assignments as required.
Benefits
- Health and wellness benefits may be offered in accordance with company plans.
- Performance bonuses may be offered in accordance with company plans.
- Product discounts may be offered in accordance with company plans.
- Holidays may be offered in accordance with company plans.
- Paid time off may be offered in accordance with company plans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
