Product Coordinator, Ceiling Systems & Booms

Skytron • Grand Rapids, MI

24d • Hybrid

About The Position

Skytron is hiring a Product Coordinator to support product development and marketing across multiple product lines in the Clinical Products business unit. The role keeps launch documents, communications, and deliverables on track while supporting product managers, customers, and distributors. The position works in a flexible hybrid environment, with a mix of in-office and remote workdays, and may require travel to suppliers, customers, or sales team locations.

Requirements

• Bachelor's degree or equivalent technical, clinical, or business management knowledge.
• Proficiency with Microsoft products, including Windows, Word, Excel, PowerPoint, and Office.
• Ability to maintain accurate, complete, and organized records and documentation.
• Ability to manage competing priorities and shifting demands without sacrificing quality.
• Thoroughness and accuracy, including attention to errors.
• Clear, respectful, and effective communication in one-on-one and group settings, along with careful listening.
• Ability to identify root causes and develop practical solutions, consulting others or secondary resources as needed.
• Ability to work cooperatively and contribute positively to team results.
• Ability to gather and evaluate information logically and draw sound conclusions.

Nice To Haves

• Prior experience with Skytron products or medical products is strongly preferred.
• CAD familiarity is a plus.

Responsibilities

• Document meeting discussions and help route documents through the document control system.
• Coordinate daily support activities, deadlines, and milestones for the Clinical Products business unit.
• Coordinate, oversee, and triage phone and email support for Senior Product Managers, Product Managers, and Assistant Product Managers.
• Review and edit documents and collateral for the Clinical Product portfolio.
• Support and develop customer training tools for new product launches, including webinars, collateral, and price list maintenance.
• Provide quote review and Request for Proposal (RFP) support.
• Communicate daily with distributors and customers through multiple channels.
• Compile market research to support product development, using sources such as publications, on-site visits, interviews, networking, competitive data, and conferences or classes.
• Listen to, respond to, and archive field comments, suggestions, and ideas from sales and distribution teams to support product development and team efficiency.
• Present in a limited capacity to augment the Product Management team.
• Travel to suppliers, customers, or sales team locations as needed.

Benefits

• Comprehensive medical, dental, and vision benefits starting on day one.
• Annual bonus.
• Paid vacation, personal days, and holidays.
• 401(k) and profit sharing.
• Tuition reimbursement.
• Employee wellness program.
• Onsite gym.
• Flexible hybrid work environment with a mix of in-office and remote workdays.
• Supportive, family-owned work environment.

What This Job Offers

• Job Type: Full-time