Product Coordinator, Ceiling Systems & Booms
About The Position
Skytron is hiring a Product Coordinator to support its product development and marketing team across multiple product lines. The role helps keep launch documents, communications, and deliverables on track for the Clinical Products business unit. It includes coordinating product support activities, maintaining and reviewing documentation and collateral, supporting customer training and product launches, assisting with quotes and RFPs, communicating with distributors and customers, and gathering market research and field feedback to inform product development. The position may involve travel to suppliers, customers, or sales team locations as needed. The ideal candidate is organized, curious, accurate, and team-oriented, with the ability to manage changing priorities, communicate effectively, identify and solve problems, and evaluate information logically. Skytron describes its workplace as supportive and family-owned, with a flexible hybrid environment that combines in-office and remote workdays.
Requirements
- Bachelor's degree or equivalent technical, clinical, or business management knowledge.
- Maintain accurate, complete, and well-organized records and documentation.
- Manage competing priorities and shifting demands without sacrificing quality.
- Demonstrate thoroughness and accuracy, catching errors others might overlook.
- Communicate clearly, respectfully, and effectively one-on-one and in groups, while listening carefully to others.
- Identify the root cause of issues and develop practical, effective solutions, consulting with others or secondary resources as needed.
- Work cooperatively with others and contribute positively to team results.
- Gather and evaluate information logically to draw sound conclusions.
- Proficiency in Microsoft products, including Windows, Word, Excel, PowerPoint, and Office.
Nice To Haves
- Prior experience with Skytron products or medical products.
- CAD familiarity.
Responsibilities
- Document meeting discussions and help move documents through the document control system.
- Coordinate daily support activities, deadlines, and milestones for the Clinical Products business unit.
- Coordinate, oversee, and triage daily phone and email support for Senior Product Managers, Product Managers, and Assistant Product Managers.
- Review and edit documents and collateral supporting the Clinical Product portfolio.
- Support and develop tools for training customers on new product launches, including webinars, collateral development, and price list maintenance.
- Provide quote review and Request for Proposal (RFP) support.
- Communicate daily with distributors and customers through multiple channels.
- Compile market research to support product development, including research from magazines and journals, on-site visits, first-person interviews, networking, competitive data, and applicable conferences or classes.
- Listen to, respond to, and archive comments, suggestions, and ideas from sales and distribution teams in the field to support new product development and team efficiency.
- Present in a limited capacity to augment the Product Management team.
- Travel to suppliers, customers, or sales team locations as needed.
Benefits
- Comprehensive medical, dental, and vision benefits starting on day one.
- Annual bonus.
- Paid vacation, personal days, and holidays.
- 401(k) and profit sharing.
- Tuition reimbursement.
- Employee wellness program.
- Onsite gym.
- Flexible hybrid work environment with a mix of in-office and remote workdays.
- Supportive, family-owned work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
