Product Consulting Manager

AiDASH, Inc.
•$190,000 - $230,000•Remote

About The Position

The Product Consulting Manager is part of AiDASH’s Customer Success team and owns consultative customer engagements, helping customers achieve business outcomes with AiDASH’s satellite-powered AI technology. The role builds relationships with stakeholders ranging from C-suite executives to front-line field staff, learns customers’ objectives and challenges, and develops tailored strategies and solutions. The manager leads cross-functional teams across analytics, data science, product, sales, and delivery to shape customer solutions and journeys. They act as the voice of the customer for R&D and work with Data Science, Engineering, and Geospatial Analytics teams to develop product capabilities. The role also owns end-to-end customer implementation and deployment, leads change management, and helps integrate products into customer workflows within time and budget constraints. The position is remote-first for AiDASH’s North America team, with customer travel typically around 2–4 days per month and potentially across North America or globally. The stated annual compensation range is $190,000–$230,000, including base salary and an annual performance-based bonus.

Requirements

  • 3–6 years of experience in management consulting, digital product consulting, analytics, or large-scale, complex B2B SaaS deployments.
  • A proven track record of leading teams to deliver impactful client projects.
  • Experience making measurable change happen with diverse stakeholders in an operational environment.
  • Strong customer empathy, initiative, and willingness to engage in customers’ field environments.
  • Ability to build strategic relationships and manage diverse stakeholder interests.
  • Intellectual curiosity and ability to learn new topics quickly and translate information into customer value.
  • Effective communication, active listening, storytelling, and problem-solving skills, including the ability to navigate ambiguity and technical complexity.
  • Ability to lead and collaborate in cross-functional environments and work effectively with a globally distributed team.

Nice To Haves

  • A post-graduate degree in a business discipline from a Tier I institution.

Responsibilities

  • Own and drive consultative customer engagements to help customers realize business outcomes through AiDASH technology.
  • Build working relationships with customer stakeholders, from C-suite executives to front-line field staff.
  • Understand customer objectives, needs, and challenges, and collaboratively identify problems to solve.
  • Lead customers through complex analytics and develop tailored strategies using AiDASH’s satellite-powered AI technology.
  • Lead cross-functional teams across analytics, data science, product, sales, and delivery to develop customer solutions and journeys.
  • Represent the voice of the customer to R&D and collaborate with Data Science, Engineering, and Geospatial Analytics teams on product capabilities.
  • Own the customer journey from solution planning through implementation and deployment, coordinating across AiDASH departments.
  • Lead customer change-management efforts and support product integration into customer workflows within time and budget constraints.
  • Help customers achieve successful long-term use of AiDASH products and realize value.

Benefits

  • Competitive compensation and comprehensive benefits.
  • Medical, dental, and vision coverage: 100% coverage for employees and 80% for spouses and children.
  • Health Reimbursement Account (HRA), 100% funded by AiDASH, to cover medical deductibles.
  • 401(k) plan; employees may begin contributing after three months of employment, with no current company match.
  • Parental leave: 16 weeks for primary caregivers and 4 weeks for secondary caregivers.
  • 20 accrued vacation days per year plus an additional flex holiday.
  • Winter break from December 25 through January 1.
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