Product Configuration Specialist (CPQ)
About The Position
The Product Configuration Specialist (CPQ) translates customer design choices into custom window coverings and ensures dealers, end users, and manufacturing systems receive clear, validated, production-ready product information. Working across product management, engineering, IT, and operations, the specialist configures, documents, and maintains electronic product rules that support ordering accuracy, pricing, and manufacturability. The role calls for a detail-oriented, logically minded person experienced with product-based rules, conditional logic, and structured data, who can collaborate with business teams, resolve ambiguity, and convert product knowledge into reliable configuration logic.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
- 5+ years in a manufacturing environment.
- Strong analytical and logical reasoning skills.
- Ability to interpret product specifications, BOM structures, and engineering requirements.
- High attention to detail and ability to manage complex rule sets.
- Proficiency in Excel and comfort working with structured data.
- Strong written and verbal communication skills and ability to collaborate across teams.
Nice To Haves
- Experience in window treatments or other highly configurable product industries.
- Experience with product configuration systems such as Frontier 2.2 / 3.2 / 4.2, Magic Tool, PCM, or similar.
- Familiarity with scripting logic, matrices, or rule-driven systems.
- Experience supporting both ordering and manufacturing configuration flows.
- Ability to work with IT teams on integrations, data mapping, or tool enhancements.
Responsibilities
- Build and maintain product configuration models using internal tools such as Magic Tool, Frontier/FRN platforms, and PCM workbench.
- Translate business and engineering requirements into rules, validations, option logic, segment structures, and dynamic behavior.
- Configure model options, families, select tables, matrices, color lists, and dependent attributes for new and existing products.
- Maintain dynamic SKU or single-SKU logic according to product strategy.
- Partner with product managers, engineers, and internal customers to document requirements and ensure accurate model behavior.
- Support manufacturing, purchasing, and customer service by ensuring configuration outputs align with operational needs and production flows.
- Participate in product introduction planning and model setup for new launches, such as Roman shades, awnings, and power shades.
- Test rule execution, error handling, and compatibility logic.
- Troubleshoot production-ordering or manufacturing-system issues related to configuration defects.
- Validate configuration lists, matrices, retrieval tables, BOM-related logic, and end-user display behavior.
- Create and maintain documentation for configuration rules, logic flows, product behavior, and change logs.
- Follow established naming conventions, configuration standards, and modeling processes in internal modeling guides such as MagicToolTaskNotes.
- Contribute to process improvements and configuration-modeling best practices across the organization.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with up to 5% company match of eligible contributions
- Life insurance
- Long-term disability insurance
- Short-term disability insurance
- Paid sick time at an amount that meets or exceeds all local requirements
- Paid vacation time, prorated for the current year based on start date
- Paid holidays
- One paid volunteer day off per year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
