Product Configuration Specialist (CPQ)

Springs Window Fashions•Middleton, WI

About The Position

The Product Configuration Specialist (CPQ) translates customer design choices into custom window coverings. The role ensures dealers, end users, and manufacturing systems interact with product information that is clear, validated, and production ready. Working across product management, engineering, IT, and operations, the specialist configures, documents, and maintains electronic product rules that drive ordering accuracy, pricing, and manufacturability. The ideal candidate is detail-oriented, logically minded, and experienced with product-based rules, conditional logic, and structured data. They enjoy collaborating with business teams, resolving ambiguity, and turning product knowledge into reliable configuration logic. Springs Window Fashions describes its tagline as “The Best Experience Company” and emphasizes creating positive experiences for associates, consumers, business partners, and communities. Its stated core value is doing the right thing, always, supported by cultural behaviors including empowerment, ownership, leadership, teamwork, customer focus, continuous innovation, and speed.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
At least 5 years of experience in a manufacturing environment.
Strong analytical and logical reasoning skills.
Ability to interpret product specifications, BOM structures, and engineering requirements.
High attention to detail and ability to manage complex rule sets.
Proficiency in Excel and comfort working with structured data.
Strong written and verbal communication skills and ability to collaborate across teams.

Nice To Haves

Experience in window treatments or other highly configurable product industries.
Experience with product configuration systems such as Frontier 2.2 / 3.2 / 4.2, Magic Tool, PCM, or similar.
Familiarity with scripting logic, matrices, or rule-driven systems.
Experience supporting both ordering and manufacturing configuration flows.
Ability to work with IT teams on integrations, data mapping, or tool enhancements.

Responsibilities

Build and maintain product configuration models using internal tools such as Magic Tool, Frontier/FRN platforms, and PCM workbench.
Translate business and engineering requirements into rules, validations, option logic, segment structures, and dynamic behavior.
Configure model options, families, select tables, matrices, color lists, and dependent attributes for new and existing products.
Maintain dynamic SKU or single-SKU logic according to product strategy.
Partner with product managers, engineers, and internal customers to document requirements and ensure accurate model behavior.
Support manufacturing, purchasing, and customer service by ensuring configuration outputs match operational needs and production flows.
Participate in product introduction planning and model setup for new launches, such as Roman shades, awnings, and power shades.
Test rule execution, error handling, and compatibility logic.
Troubleshoot production-ordering or manufacturing-system issues related to configuration defects.
Validate configuration lists, matrices, retrieval tables, BOM-related logic, and end-user display behavior.
Create and maintain documentation for configuration rules, logic flows, product behavior, and change logs.
Follow established naming conventions, configuration standards, and modeling processes described in internal modeling guides such as MagicToolTaskNotes.
Contribute to process improvements and configuration-modeling best practices across the organization.