Product and Research Operations Manager
About The Position
Cartesia is seeking a Product and Research Operations Manager to run the operational backbone of its Voice function. The role supports voice production for customers, talent sourcing and logistics, and voice delivery for Go-To-Market and Customer Success. The manager works alongside the Voice Production Lead and Voice Library Lead, providing hands-on support across their workstreams. The position also includes cross-functional ad-hoc operations, including support for growth initiatives. Responsibilities span voice production and library operations, talent sourcing, customer-facing voice engagements and enablement, and strategy and growth projects. Over time, the role will take on ownership of day-to-day production and library health reporting, additional locales and volume, and automation to streamline processes. The person will also support modeling products for text-to-speech (TTS), speech-to-text (STT), and other initiatives, and contribute to international growth projects. Cartesia is an in-person team based in San Francisco, London, and Bangalore. The company emphasizes fast execution, quality, and an open, inclusive culture. Visa sponsorship support is assessed on a case-by-case basis and is not guaranteed.
Requirements
- 3–6 years as an operator at a high-growth technology startup or in strategy consulting (MBB or similar).
- Proactive, self-starting, and able to operate autonomously in ambiguous environments.
- Customer-facing skills, including the ability to drive conversations with executives.
- Comfortable using tools such as Cursor and Claude Code to build lightweight systems, and understands core system design concepts.
- Genuine interest in operating with founder-level hunger and strong enthusiasm for voice and audio technology, including having opinions on the subject.
Nice To Haves
- Experience in the AI industry, especially in AI Strategy and Operations or Product Operations roles.
- A track record of proactively going out of one's way to get things done.
- Ability to build lightweight systems autonomously.
- Detail-oriented under volume and able to maintain attention to detail across many tasks.
- Credibility with Go-To-Market teams and customers without requiring a lead to be present.
Responsibilities
- Support execution of voice production runs alongside the Voice Production Lead.
- Over time, own day-to-day production and library health reporting, take on more locales and volume, and build automations to streamline the process.
- Support voice sourcing alongside the Voice Library Lead.
- Build systems to source and vet voice acting talent and vendors, and create voices for the voice library.
- Own customer-facing voice engagements end to end and drive customers to be successful with Cartesia's models.
- Drive voice-related Go-To-Market enablement.
- Support ad-hoc strategy and operations work, especially around modeling products for TTS, STT, and other bets.
- Support Cartesia’s growth in international markets on a project-by-project basis.
- Provide hands-on support across the Voice Production Lead's and Voice Library Lead's workstreams, as well as cross-functional ad-hoc operations and growth initiatives.
Benefits
- Competitive base salary and attractive equity package.
- Fully covered medical insurance, along with dental and vision insurance for the employee and family.
- 9 weeks of paternity leave and 12 weeks of maternity leave.
- 401(k).
- Monthly commuter allowance.
- Flexible PTO.
- Lunch, dinner, and snacks provided daily.
- Visa sponsorship support assessed case by case; availability is not guaranteed.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
