About The Position

The Procurement Operations Specialist supports day-to-day procurement operations by helping associates and suppliers navigate purchasing, invoicing, and procurement processes. The role uses Coupa and other tools to improve the purchasing experience, strengthen compliance, resolve transactional issues, and support continuous improvement and cost-saving opportunities. The specialist reviews requisitions, purchase orders, and invoices; troubleshoots ordering and supplier issues; and works with Accounts Payable, suppliers, and internal teams to resolve invoice discrepancies and support timely payment. The role also helps maintain purchasing catalogs, enable suppliers, guide associates on procurement processes, and create training and reference materials. Additional duties include supporting procurement technology testing and adoption, developing reporting, identifying process improvements, and contributing to initiatives such as purchasing standardization and cost savings. The position is based in Atlanta, Georgia.

Requirements

  • Bachelor’s degree in business administration, supply chain management, finance, economics, data analytics, or a related field, or equivalent professional experience.
  • 1–2 years of experience in procurement, purchasing operations, supply chain operations, or a related field.
  • Strong analytical, critical-thinking, and problem-solving skills, including the ability to make practical recommendations based on available information.
  • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines.
  • Customer-service mindset and strong interpersonal skills, including the ability to build productive relationships with suppliers and internal stakeholders.
  • Excellent written, verbal, and presentation skills.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Ability to learn and effectively use new technologies, systems, and procurement processes.
  • Willingness to seek feedback, ask questions, and continue developing procurement knowledge and skills.

Nice To Haves

  • Experience with procurement or source-to-pay systems; Coupa experience is a plus.
  • Familiarity with sourcing and procurement practices in a center-led or shared-services environment.
  • Experience with procurement, source-to-pay, contract-management, or business-intelligence platforms.
  • Experience in real estate, property management, or facilities management.

Responsibilities

  • Review purchase requisitions, purchase orders, and invoices in Coupa for corporate and property-level purchasing.
  • Troubleshoot ordering issues, including incomplete requisitions, item or supplier identification, and purchasing questions.
  • Partner with Accounts Payable, suppliers, and internal teams to resolve invoice discrepancies and exceptions and support timely payment.
  • Ensure purchasing activity aligns with approved suppliers, negotiated contracts, procurement policies, and spend guidelines.
  • Partner with internal stakeholders and suppliers to establish and maintain purchasing catalogs.
  • Coordinate supplier enablement activities, including punchout catalogs and automated invoice submission.
  • Support efforts to standardize purchasing, consolidate suppliers, and increase use of preferred suppliers and negotiated agreements.
  • Guide associates on procurement processes and effective use of Coupa.
  • Create and maintain procurement procedures, job aids, Quick Reference Guides, and training materials.
  • Identify training opportunities and help address organizational knowledge gaps.
  • Build productive relationships with associates, suppliers, Accounts Payable, and other cross-functional partners to resolve procurement needs.
  • Support testing, rollout, and adoption of new Coupa functionality and procurement technology enhancements.
  • Assist with developing dashboards and reporting to monitor procurement activity, compliance, and performance.
  • Identify opportunities to improve procurement processes, the purchasing experience, and operational efficiency.
  • Support procurement initiatives, including standardization and cost-saving opportunities.
  • Contribute to continuous improvement efforts and perform other duties as assigned.
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