Field Operations Specialist (Atlanta, GA)

AirGarage • Atlanta, GA

5d • $20 - $20 • Onsite

About The Position

AirGarage is hiring a part-time, hourly Field Operations Specialist to work on-site at parking lots or garages in the Atlanta area. The position is employed by TalentBurst, AirGarage’s Employer of Record partner, and is part of AirGarage’s field team. The specialist patrols assigned properties, verifies parking payments, issues citations when required, and helps customers have a smooth experience. The role may cover multiple locations and requires driving between them. Scheduled hours are Thursday through Sunday, either 4:30 p.m.–10:30 p.m. or 5:00 p.m.–11:00 p.m.

Additional duties depend on the assigned property and may include light litter pickup, coordination with outside maintenance vendors, ground-level signage assistance, or directing traffic and answering customer questions during events. The role requires working outdoors in a parking lot or garage, spending several hours on foot, and using a personal smartphone with a reliable data plan to run AirGarage’s Space Force app.

AirGarage describes opportunities for growth and autonomy. Benefits listed as offered through TalentBurst include medical, dental, and vision coverage for full-time team members working 30 or more hours per week, eligibility to enroll in a company 401(k), and mileage reimbursement at the current IRS standard rate for authorized travel between work locations. Employment is contingent on successful background and employment verification, and the job also requires successful completion of a motor vehicle record check.

Requirements

• Previous experience in customer service, security, or parking operations is a plus but is not required; training on tools and processes is provided.
• Ability to be on your feet for several hours at a time outdoors in a parking lot or garage environment.
• Must own a modern smartphone with a reliable data plan to operate the Space Force enforcement software.
• Reliable transportation to and from assigned locations.
• Strong time-management skills and ability to work independently without direct on-site supervision.
• Positive, professional attitude when engaging with customers and property stakeholders.
• Must be at least 18 years old and authorized to work in the United States.
• Successful completion of a standard background check.
• Valid driver's license.
• Successful completion of a motor vehicle record (MVR) check.

Nice To Haves

• Previous experience in customer service, security, or parking operations.

Responsibilities

• Patrol assigned parking lots or garages on foot and check parked vehicles; do not move vehicles.
• Provide coverage across multiple locations in the assigned area as needed.
• Use the Space Force smartphone app to scan license plates and verify active payment.
• Issue citations to vehicles that have not paid through the app and leave a physical notice when needed.
• Immobilize repeat violators where this applies in the assigned market.
• Help customers understand how to pay, including guiding them through the app.
• Depending on the assigned location, pick up light trash and litter.
• Depending on the assigned location, coordinate with outside vendors regarding maintenance needs.
• Depending on the assigned location, assist with hanging or moving ground-level signage.
• At some locations, direct traffic into the lot, particularly during events, and answer customer questions about parking or pricing.
• Manage work independently and ensure assigned lots or garages meet company standards.

Benefits

• Medical insurance plans for full-time team members working 30 or more hours per week.
• Dental insurance plans for full-time team members working 30 or more hours per week.
• Vision insurance plans for full-time team members working 30 or more hours per week.
• Eligibility to enroll in a company 401(k) plan.
• Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.
• Growth opportunities within the company.
• Autonomy to manage workflow and take ownership of assigned properties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed