Field Operations Specialist (Atlanta, GA)

AirGarage • Atlanta, GA

5d • $18 - $18 • Onsite

About The Position

AirGarage is hiring a part-time, hourly Field Operations Specialist to work on-site at one or more parking lots or garages in the Atlanta area. The specialist is employed by TalentBurst, AirGarage’s Employer of Record partner, and works as part of AirGarage’s field team. This is a driving-required position with scheduled shifts Wednesday–Sunday or Thursday–Monday, either 7 a.m.–1 p.m. or 8 a.m.–2 p.m.

The role is the on-the-ground presence at assigned parking properties. The specialist patrols lots or garages on foot, checks vehicles and verifies payment using AirGarage’s Space Force app, issues citations when needed, and helps customers use the app. Depending on the assigned location, the role may also involve light cleanup, coordination with maintenance vendors, signage assistance, or directing traffic during events. The position requires outdoor work in a parking facility, reliable transportation, a valid driver’s license, and a modern smartphone with a reliable data plan.

AirGarage seeks a reliable, professional person who can work independently and manage their time. Prior customer service, security, or parking operations experience is helpful but not required; training on the company’s tools and processes is provided. Employment is contingent on successful background and employment verification, as well as a motor vehicle record check.

Requirements

• Be at least 18 years of age and authorized to work in the United States.
• Hold a valid driver’s license.
• Successfully complete a standard background check and employment verification.
• Successfully complete a motor vehicle record (MVR) check.
• Own a modern smartphone with a reliable data plan to use the Space Force enforcement software.
• Have reliable transportation to and from assigned locations.
• Be able to remain on your feet for several hours at a time while working outdoors in a parking lot or garage.
• Have strong time-management skills and the ability to work independently without direct on-site supervision.
• Bring a positive, professional attitude when interacting with customers and property stakeholders.

Nice To Haves

• Previous experience in customer service, security, or parking operations.

Responsibilities

• Patrol assigned parking lots or garages on foot and check parked vehicles without moving them.
• Provide coverage across multiple locations in the assigned area as needed.
• Use the Space Force app on a smartphone to scan license plates and verify active payments.
• Issue citations to vehicles that have not paid through the app and leave physical notices when needed.
• Immobilize repeat violators where this is part of the assigned market’s procedures.
• Help customers understand how to pay and guide them through the app.
• Depending on the assigned location, occasionally pick up light trash and litter.
• Depending on the assigned location, coordinate with outside vendors regarding maintenance needs.
• Depending on the assigned location, assist with hanging or moving ground-level signage.
• At some locations, help direct traffic into the lot, particularly during events, and answer customer questions about the lot or pricing.
• Manage assigned work independently and help ensure assigned lots and garages meet company standards.

Benefits

• Medical, dental, and vision insurance plans for full-time team members working 30 or more hours per week.
• Eligibility to enroll in a company 401(k) plan.
• Mileage reimbursement at the current IRS standard rate for authorized travel between working locations.
• Growth opportunities within the company.
• Autonomy and ownership of assigned work.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed