Distribution Services -Procurement Coordinator

Border States•Fargo, ND

7d•Onsite

About The Position

The Distribution Services – Procurement Coordinator supports the day-to-day operations of the Procurement Department by providing customer service to employee-owners through process ownership, project execution, and data-intensive support. The role answers questions using knowledge of procurement operations, including inventory, purchasing, sourcing, and costing; directs complex inquiries to appropriate resources; tracks requests and ensures timely resolution; and audits and cleanses master records to maintain accurate, reliable data. The coordinator works with branches, procurement teams, and other internal departments to handle requests and maintain material and vendor master data. The role also supports recurring processes, ad-hoc projects, database processes, and ERP query maintenance, and identifies cost-excellence and process-improvement opportunities through automation, collaboration, and removal of unnecessary steps. The position is located in Fargo, North Dakota. Border States is an employee-owned electrical distributor with approximately 130 locations in 31 states. The position may also assist with acquisitions, mergers, conversions, branch openings, customer implementations, master-data initiatives, and other data-intensive work. The job description is a summary and may change at the employer’s discretion.

Requirements

A four-year degree in business, a technical field, or a related area, or equivalent work experience.
Strong interpersonal, written, and verbal communication skills.
Effective presentation and analytical abilities.
Ability to provide exceptional customer service through competence, accuracy, responsiveness, and engagement.
Proactive commitment to process improvement and operational efficiency.
Self-motivated, able to work independently, and able to drive results.

Nice To Haves

Prior supply-chain, business/data analyst, customer-service, or other relevant work experience.
Knowledge of operating a variety of office equipment.
Strong working knowledge of Windows PCs and Microsoft Office applications, including Outlook, Excel, Access, Word, PowerPoint, SharePoint, and Teams.

Responsibilities

Provide customer service to branch inquiries and requests received through all forms of communication.
Develop and maintain effective working relationships with branches, procurement teams, and other internal departments.
Resolve questions about day-to-day procurement operations, including material information, identification and availability, vendor contacts, purchase-order tracking and updates, vendor and customer costing, cost/price adjustments, transfer routes, and buy schedules.
Log, complete, or coordinate incoming requests and ensure timely resolution.
Execute master data tasks for materials and vendors in accordance with established data standards.
Cleanse and consolidate data to correct data-quality problems.
Maintain, coordinate, and support key recurring and data-intensive processes.
Support ad-hoc project requests, database processes, and ERP query maintenance.
Execute assigned data-intensive projects and collaborate with business units on deliverables and implementation.
Identify internal cost-excellence and process-improvement opportunities, including automation, collaboration, and elimination of process steps.
Assist with acquisitions, mergers, conversions, branch openings, customer implementations, and master-data initiatives.
Assist with data-intensive projects across other business units.
Write or revise process instructions and procedures to document new and existing processes.
Complete required training and perform other duties as assigned by a supervisor or designee.