Distribution Services -Procurement Coordinator

Border States•Fargo, ND

1d•Onsite

About The Position

The Distribution Services – Procurement Coordinator supports the Procurement Department’s day-to-day operations by providing customer service to employee-owners through process ownership, project execution, and data-intensive support. The coordinator resolves questions using knowledge of procurement operations, including inventory, purchasing, sourcing, and costing, and directs complex inquiries to the appropriate resources. The role also records requests in a tracking program and ensures they are resolved in a timely manner. It performs data-quality audits and cleanses master records to maintain accurate, reliable data. The position is located in Fargo, North Dakota. It supports branch and internal department inquiries, manages material and vendor master data, coordinates recurring data-intensive processes, and executes assigned projects and process improvements. The role may also assist with acquisitions, mergers, conversions, branch openings, customer implementations, and other company data initiatives.

Requirements

A four-year degree in business, a technical field, or a related area is preferred; equivalent work experience is required.
Strong customer-service skills, consistently meeting standards of competence, accuracy, responsiveness, and engagement.
Strong interpersonal, written, and verbal communication skills, as well as presentation and analytical abilities.
Proactive commitment to process improvement and operational efficiency.
Self-motivated and able to work independently while driving results.

Nice To Haves

Prior supply chain, business/data analyst, customer service, or other relevant work experience.
Knowledge of operating a variety of office equipment.
Strong working knowledge of Windows PCs and Microsoft Office applications, including Outlook, Excel, Access, Word, PowerPoint, SharePoint, and Teams.

Responsibilities

Provide customer service to branches responding to inquiries and requests through all forms of communication.
Develop and maintain effective working relationships with branches, Procurement Department teams, and other internal departments.
Resolve questions about procurement operations, including material information, identification and availability, vendor contacts, purchase-order tracking and updates, vendor and customer costing, cost and price adjustments, transfer routes, and buy schedules.
Log, complete, and/or coordinate incoming requests.
Execute material and vendor master data in accordance with established data standards.
Cleanse and consolidate data to correct data-quality problems.
Maintain, coordinate, and support key recurring and data-intensive processes.
Provide support for ad-hoc project requests, database processes, and ERP query maintenance.
Execute assigned data-intensive projects and collaborate with business units on deliverables and implementation.
Identify internal cost-excellence and process-improvement opportunities, including automation, collaboration, and elimination of process steps.
Assist with acquisitions, mergers, conversions, branch openings, customer implementations, and master data initiatives.
Assist with data-intensive projects across other business units.
Write or revise process instructions and procedures to document new and existing processes.
Complete required training and perform other duties as assigned.