Distribution & Fulfillment Services Coordinator

SPAR Inc.•Philadelphia, PA

3h•Remote

About The Position

We are seeking a highly organized and detail-oriented Distribution Services Coordinator to support workforce management, order processing, and fulfillment operations across multiple client programs. This role is responsible for coordinating schedules, managing timesheets, processing operational files, supporting print fulfillment activities, and generating key performance reports. The ideal candidate thrives in a fast-paced environment, possesses strong analytical skills, and is committed to delivering exceptional service to clients and internal stakeholders.

Requirements

3–5 years of experience in operations, logistics, workforce coordination, distribution services, or a related field.
Strong proficiency in Microsoft Excel and Microsoft Office applications.
Experience with timesheet management, reporting, data entry, and data validation.
Excellent organizational and multitasking skills with strong attention to detail.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Ability to work independently and manage competing priorities in a remote environment.

Nice To Haves

Experience with order processing, fulfillment, distribution, or print production operations.
Familiarity with SFTP file transfers and shared file management systems.
Experience working with remote teams and client-facing operations.
Knowledge of workforce management or scheduling systems.

Responsibilities

Coordinate workforce schedules and support field operations across multiple client programs.
Review, edit, approve, and submit employee timesheets on a daily basis.
Create, process, and distribute order files using Microsoft Excel and company systems.
Manage SFTP file transfers and ensure accurate, timely delivery of files.
Submit, monitor, and track print (spooling) jobs to support production and fulfillment requirements.
Generate, analyze, and distribute weekly conversion reports and operational metrics.
Investigate and resolve data discrepancies while maintaining system accuracy and data integrity.
Collaborate with leadership, clients, and cross-functional teams to support operational goals.
Communicate operational updates, announcements, and process changes through established internal channels.
Maintain accurate records and documentation related to workforce operations, reporting, and fulfillment activities.
Identify opportunities to improve processes, efficiency, and client service.