Procore Project Administrator

Pike Corporation • Charlotte, NC

3d • Onsite

About The Position

The Procore Project Administrator is an enterprise-level, senior individual-contributor role responsible for the daily administration, configuration, and governance of Pike's Procore platform across its fixed-price project portfolio. The role partners with the PMO, Operations, and IT to ensure projects are correctly established, consistently governed, and supported from pre-construction through closeout. This is a hands-on, process-driven position for someone with prior Procore administration experience and familiarity with construction project management. The position is on-site in Charlotte, North Carolina, and reports to the Director of PMO.

The administrator configures and maintains company- and project-level Procore standards, user access, tools, custom fields, workflows, and integrations. They troubleshoot configuration, permission, workflow, data, and system issues; establish root causes and corrective actions; and escalate platform defects when needed. They also create and govern projects, configure approval workflows, support project budget controls, and ensure standardized project-role assignments.

The role supports onboarding, training, office hours, and hypercare for Project Managers and Operations; reinforces standard operating procedures; and translates platform enhancements into practical guidance. It monitors exception reporting, maintains the accuracy of data used in portfolio and executive reporting, and contributes to process improvements, enhancement governance, and release readiness.

Pike describes itself as a leading provider of construction, repair, and engineering services for electric and gas utilities and telecommunications companies, with a growing portfolio of turnkey renewable projects. The company emphasizes safety, collaboration, innovation, and customer service.

Requirements

• At least 5 years of experience in construction project management, PMO, or construction technology, including at least 2 years administering Procore.
• Hands-on experience as a Procore System Administrator, including company- or enterprise-level configuration of permissions, roles, workflows, tools, and integrations.
• Familiarity with construction project management.
• Ability to enforce standards and governance while partnering constructively with field-based Project Managers and Operations.
• Regular attendance is required.
• Ability to meet the physical demands described, including regularly talking or hearing and frequently standing, walking, handling or operating objects, tools, or controls, and reaching with hands and arms.

Nice To Haves

• Bachelor's degree in a related field.
• Power delivery or electric utility construction experience.
• Relevant certifications such as Procore Administrator Certification, PMP, CAPM, or a process-discipline credential such as Lean or Six Sigma.
• Experience supporting a Procore/ERP integration; Oracle experience is a plus.
• Experience in a program-rollout environment, including change management and adoption work.
• Familiarity with fixed-price or lump-sum construction project controls, including budgets, change orders, and Prime Contracts.
• Comfort operating across multiple business units or entities with differing needs.

Responsibilities

• Administer and configure Procore company- and project-level standards, templates, and settings across Pike entities.
• Manage users, permission templates, project roles, and access provisioning and deprovisioning; review requests for elevated permissions and maintain least-privilege access.
• Maintain appropriate separation of responsibilities among Project Managers, Project Administrators, and other administrative roles.
• Configure and maintain Procore tools, custom fields, and workflows, including change-order and cost-change approvals that support Oracle integration.
• Conduct periodic security and role cleanups to identify and correct permission drift.
• Troubleshoot Procore configuration, permissions, workflows, data, and system issues; identify root causes and implement or coordinate corrective actions.
• Escalate platform defects to Procore or IT when appropriate.
• Create projects, including child and intercompany projects when scenarios are not inherited from the Bid Board.
• Assign required project roles at setup to establish a standardized baseline for Project Managers.
• Edit, lock, and unlock budgets while protecting the original or baseline budget and allowing Project Managers to manage working budgets.
• Delete Prime Contracts when required.
• Configure project change-order and cost-change workflows and provide Project Managers with a ready-to-run setup.
• Support onboarding, training, office hours, and hypercare for Project Managers and Operations.
• Reinforce standard operating procedures and translate enhancement releases into clear, adoption-ready guidance.
• Escalate Procore configuration questions and troubleshooting issues.
• Monitor and escalate Procore exception reporting.
• Maintain accurate data used in portfolio and executive reporting.
• Identify process and configuration improvements and contribute to enhancement governance and release readiness.

Benefits

• Medical, dental, and vision insurance.
• Health savings account (HSA), dependent care and medical flexible spending accounts.
• Employee Assistance Program (EAP).
• 401(k) with company match.
• Life insurance and short-term and long-term disability.
• Paid time off and paid holidays.
• Family and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed