Processor

Raymond West•Cypress, CA

About The Position

Raymond West is seeking a Processor Associate to join its Service team. The role bills completed work and maintains work in progress (WIP), supporting the company’s warehouse solutions and service operations. The Processor Associate processes and closes work orders, ensures billing and purchase order details are accurate, and follows pending and aging work through resolution. The position works with the accounting department to resolve credits and invoice disputes. The role is sedentary and desk-bound, involving prolonged sitting and computer use. Off-hours work may be needed, and mandatory overtime and/or Saturday shifts may be required based on business needs. Qualified candidates must pass a pre-employment physical and drug screen.

Requirements

Excellent written and verbal communication skills.
Excellent organizational and time-management skills.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to maintain effective working relationships with employees, coworkers, and managers in other departments.
Willingness to work off-hours as business needs dictate and to assume additional responsibility as required.
High school diploma or equivalent.
Ability to pass a pre-employment physical and drug screen.

Nice To Haves

Invoicing experience is preferred.

Responsibilities

Process and accurately close out work orders daily.
Review customer-specific and special billing notes before closing work orders to ensure accurate billing.
Enter purchase orders accurately when required so work orders can be closed promptly.
Ensure Scheduled Maintenance work orders are closed before month-end and route skips or cancels to the appropriate department personnel.
Work through different billing categories to resolve pending work in a timely manner.
Prioritize incomplete and aging work orders through resolution.
Work with the accounting department to resolve credits and invoice disputes.