Processor

Primary Residential Careers • Cranston, RI

1d

About The Position

The Processor works with clients to collect and verify employment and financial information needed to complete mortgage loan applications. The role gathers applicant information, coordinates supporting services and documentation, clears underwriting and closing conditions, and communicates with loan officers, closers, and underwriters to help complete mortgage transactions.

Employees are expected to comply with PRMI policies, applicable mortgage and fair lending laws, and privacy and information-security guidelines. They should provide attentive customer care, contribute to a respectful and collaborative workplace, communicate and coordinate effectively, work independently and as part of a team, and complete quality work within deadlines. The position is performed in an office setting and may require extended hours.

Requirements

• Basic reading, writing, and arithmetic skills.
• Strong attention to detail.
• Strong written and oral communication skills.
• Ability to handle difficult situations with branches and divisions effectively and professionally.
• Ability to multitask and manage time efficiently.
• Knowledge of Microsoft Office and telephone protocol.
• Familiarity with accounting terms and procedures, such as debits, credits, and general ledgers.
• Ability to communicate clearly, use a computer, maintain a work schedule, and perform effectively in an office setting.
• Compliance with applicable mortgage and fair lending laws and regulations and PRMI policies.

Nice To Haves

• Ability to type 50 words per minute.
• Reporting skills, administrative writing skills, process management, organization, analysis, professionalism, problem solving, supply management, and inventory control.

Responsibilities

• Contact applicants by telephone, email, or in-person meetings to gather financial information, including employment situation, salary, assets, financial status, current debts, and current expenses.
• Order appraisals and title services and assist with completing loan applications.
• Receive information needed to verify employment length, financial statement accuracy, and collateral asset values.
• Clear underwriting conditions and review closing conditions.
• Submit applications and conditions to the underwriter.
• Communicate with loan officers, closers, and underwriters to complete mortgage transactions.
• Follow applicable PRMI policies and guidelines, including privacy and information-security requirements, and comply with mortgage and fair lending laws and regulations.
• Maintain customer care, protect client and employee privacy, coordinate work with colleagues, and perform quality work within deadlines.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed