Processor - Fayetteville

Dream Finders Homes•Fayetteville, NC

About The Position

The Processor is responsible for processing loan files from submission through submission to closing, coordinating with all departments on processing, support, and administrative functions for their assigned teams. The Processor works closely with underwriting, the loan officer or loan officer team, and the Processing Supervisor to complete work promptly and in accordance with operational policies and procedures. The role reports directly to the Processing Supervisor. The Processor reviews and analyzes loan documentation, communicates requirements to borrowers and referral sources, gathers third-party information, and supports compliant, efficient loan transactions. The role also includes pipeline coordination, responding to post-closing requests, maintaining loan data and document integrity, and meeting file-processing timelines and monthly closed-loan goals. Licensing and certifications may be required when requested by management.

Requirements

  • Ability to review and analyze credit, income, assets, and collateral.
  • Ability to communicate document requirements and conditions to borrowers and referral sources in accordance with company policies.
  • Ability to obtain and review third-party information used to validate loan application data.
  • Ability to use DU, LP, and GUS to evaluate agency-eligible transactions.
  • Ability to coordinate with underwriting, closing, sales, loan officers, and borrowers.
  • Meet the stated processing timelines and monthly closed-loan file goal.
  • Maintain loan-level data and document integrity throughout processing.
  • Obtain licenses or certifications when requested by management.

Responsibilities

  • Review and analyze credit, income, assets, and collateral upon receipt of a loan to identify what underwriting needs to make a reasonable credit decision.
  • Communicate document requirements and conditions to borrowers and referral sources in accordance with corporate communication policies.
  • Obtain credit supplements, verifications of employment and deposit, fraud-alert clearances, title commitments, transcripts, appraisals, builder documentation, and other third-party information to validate application data.
  • Use DU, LP, and GUS to evaluate agency-eligible transactions.
  • Review findings and determine the documentation and supporting information needed for underwriting approval.
  • Work with underwriting and closing departments to facilitate efficient and compliant transactions.
  • Respond to post-closing requests for additional documentation or system updates to support timely loan sales.
  • Conduct weekly pipeline meetings with sales and provide regular communication to support teamwork and customer service.
  • Obtain licenses and certifications when requested by management, such as NMLS licensing, bond certifications, and other educational certifications.
  • Process an average of 14 closed loan files per month.
  • Review initial submissions from sales within 48 hours and provide the borrower with a welcome call and follow-up email.
  • Submit loans to underwriting within five business days of receipt.
  • Represent JET with a high level of customer service and professionalism.
  • Maintain loan-level data and document integrity throughout the processing lifecycle.
  • Submit Closing Disclosure requests to closing at least seven business days before closing.
  • Resubmit loans for CFD or CTC at least six days before closing.
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