Processor Contract Field

Marriott Vacations Worldwide•Sheraton Vistana Villages, FL

7d•Onsite

About The Position

Marriott Vacations Worldwide is seeking a Processor to accurately process contracts by entering information into the appropriate system. This role ensures that signed contract paperwork is accurate and complete, advises the Sales team on contract-related issues, and prepares sales-related documents. The Processor will also perform general office duties and follow all company policies and procedures. This position requires attention to detail, strong communication skills, and the ability to work effectively in a team environment.

Requirements

High school diploma/G.E.D. equivalent
6 months related experience.
No supervisory experience is required.
Notary Public certification
Computer Skills
Learning
Arithmetic
Computation
Interpersonal Skills
Teamwork
Interpersonal Skills
Diversity Relations
Communications Applied
Reading
Listening
Communication Writing
English Language Proficiency
Integrity
Stress Tolerance
Dependability
Adaptability/Flexibility
Presentation
Organization
Detail Orientation
Multi-Tasking
Time Management
Visual Acuity

Nice To Haves

Experience with Universe/Unifipro software
Experience with Cyber Source system
Experience with DocuSign

Responsibilities

Process contracts accurately by entering information into the appropriate system (e.g., Universe/Unifipro).
Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).
Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval) at the time worksheet is received.
Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
Enter data in appropriate spreadsheets to ensure accurate tracking against company SLA.
Perform required Know Your Customer procedures, and complete any necessary follow through with law department to ensure compliance with company policy.
Access customer credit file to validate availability of financing programs.
Process customer downpayments via Cyber Source system, ensuring all customer PII is properly secured and maintained.
Complete and send series of DocuSign envelopes in prescribed order to ensure efficient delivery and compliance.
Transmit information or documents using mail, scanner, facsimile machine, DocuSign, e-mail.
Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.
Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected.
Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.
Use multiple computer systems and software packages to input, access, modify, store, or output legal documents and correspondence with co-workers, management and customers.
Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner.
Speak to customers and co-workers using clear, appropriate and professional language.
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.
Talk with and listen to other employees to effectively exchange information.
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Enter and locate work-related information using computers.
Read and visually verify information in a variety of formats (e.g., small print).
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of customers and coworkers.
Follow company and department policies and procedures.
Perform other reasonable job duties as requested.