Processor Contract Field

Marriott Vacations Worldwide • Riviera Beach, FL

1d • Onsite

About The Position

This role is responsible for accurately processing contracts by entering information into the appropriate system, ensuring all signed contract paperwork is complete and accurate. The position involves identifying available inventory based on owner needs, advising the Sales team on contract-related issues, and preparing sales-related documents. General office duties, adherence to company policies, and maintaining positive working relationships are also key aspects of this role. The position requires attention to detail, computer proficiency, and the ability to work effectively in a team environment.

Requirements

• High school diploma/G.E.D. equivalent
• 6 months related experience.
• No supervisory experience is required
• Computer Skills
• Learning
• Arithmetic
• Computation
• Interpersonal Skills
• Teamwork
• Interpersonal Skills
• Diversity Relations
• Communications
• Applied Reading
• Listening
• Communication Writing
• English Language Proficiency
• Integrity
• Stress Tolerance
• Dependability
• Adaptability/Flexibility
• Presentation
• Organization
• Detail Orientation
• Multi-Tasking
• Time Management
• Visual Acuity

Nice To Haves

• Notary Public

Responsibilities

• Process contracts accurately by entering information into the appropriate system.
• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
• Identify available inventory based on potential owners' needs and preferences by checking information in appropriate software.
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
• Enter, retrieve, reconcile, and verify information in software involved in the sales process.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying).
• Follow all company safety and security policies and procedures.
• Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets.
• Anticipate and address owners’ service needs.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Enter and locate work-related information using computers.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform required Know Your Customer procedures, and complete any necessary follow through with law department to ensure compliance with company policy.
• Access customer credit file to validate availability of financing programs.
• Process customer downpayments via Cyber Source system, ensuring all customer PII is properly secured and maintained.
• Complete and send series of DocuSign envelopes in prescribed order to ensure efficient delivery and compliance.
• Enter data in appropriate spreadsheets to ensure accurate tracking against company SLA.
• Transmit information or documents using mail, scanner, facsimile machine, DocuSign, email.
• Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.
• Keep office equipment in working order and contact service representatives to correct problems with office equipment.
• Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.
• Use multiple computer systems and software packages to input, access, modify, store, or output legal documents and correspondence.
• Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner.
• Speak to customers and co-workers using clear, appropriate and professional language.
• Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.
• Talk with and listen to other employees to effectively exchange information.
• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.
• Read and visually verify information in a variety of formats (e.g., small print).
• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of customers and coworkers.
• Follow company and department policies and procedures.
• Perform other reasonable job duties as requested.

Benefits

• Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED