Contract Processor I
About The Position
We are seeking a detail-oriented Contract Processing I professional to support our Timeshare Operations and Contract Administration team in Ocoee, FL. This role is responsible for reviewing, tracking, entering, and maintaining contract-related data to ensure accurate processing of ownership documents, customer records, and transaction information. The ideal candidate possesses strong administrative and data entry skills, excellent attention to detail, and the ability to work efficiently in a fast-paced environment. This position works closely with the International Division, Resort Operations, Customer Service, and Cancel Save teams to ensure timely and accurate document processing. This is an excellent opportunity for candidates interested in contract processing, administration, customer service, document management, timeshare operations, and records management.
Requirements
- Previous experience in Contract Processing
- Previous experience in Administrative Support
- Previous experience in Data Entry
- Previous experience in Customer Service
- Previous experience in Records Management
- Previous experience in Document Administration
- High School Diploma or GED required.
- Strong attention to detail and data accuracy.
- Excellent organizational and time-management skills.
- Ability to review and process documentation efficiently.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Excel
- Proficiency in Microsoft Word
- Proficiency in Microsoft Outlook
- Proficiency in Document Management Systems
- Proficiency in CRM Platforms
- Proficiency in Database Software
- Ability to prioritize multiple tasks and meet deadlines.
- Professional handling of confidential customer and ownership information.
- Ability to work independently and within a collaborative team environment.
Nice To Haves
- Timeshare, vacation ownership, hospitality, mortgage, real estate, finance, or legal administrative experience is a plus.
- Entry-level candidates with strong administrative skills are encouraged to apply.
Responsibilities
- Review, track, and verify source documents for accuracy, completeness, and compliance before contract processing.
- Process ownership, customer, and contract-related information within company systems.
- Identify missing information, discrepancies, or inconsistencies and coordinate resolution with document preparers and internal departments.
- Maintain accurate electronic records and contract documentation.
- Enter and update data accurately within internal databases and contract management systems.
- Apply appropriate codes, corrections, and updates to ensure data integrity.
- Transfer processed information into company databases while maintaining accuracy and confidentiality.
- File, organize, and route processed documents according to departmental procedures.
- Respond professionally to owner and customer inquiries regarding documentation and contract status.
- Assist internal departments with document requests and record retrieval.
- Support special projects and operational initiatives as assigned by management.
- Collaborate with cross-functional teams to ensure efficient processing and completion of transactions.
- Print, prepare, and distribute ownership and contract-related documents.
- Mark required signature, witness, and notary sections to ensure document completion.
- Apply appropriate mailing and routing codes to outgoing correspondence.
- Coordinate document distribution and filing activities.
Benefits
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
