Processor Contracts Field (Park City, UT) $2000 Sign on Bonus

Marriott Vacations Worldwide • Park City, UT

11d • Onsite

About The Position

The Processor Contracts Field processes ownership contracts accurately by entering information into appropriate systems and ensuring signed paperwork includes all required information and documentation. The role identifies available inventory based on potential owners’ needs and preferences, advises the Sales team on ownership-contract issues, and responds to requests about contract status and follow-up. It also enters, retrieves, reconciles, and verifies sales-process information and prepares sales-related documents.

This is a full-time, 100% on-site position in Park City, Utah. The site is open seven days a week, and the employee works five days per week with flexible availability; exact days and hours vary. A typical shift starts around 9:30 a.m., with the end time varying according to business needs. Overtime is not guaranteed, but the position is eligible for overtime pay if required by business needs. The role is eligible for monthly incentives and benefits and includes a sign-on bonus subject to eligibility requirements; prior workers and internal associate transfers are not eligible for the bonus.

The position also performs general office duties and uses multiple computer systems and software packages to handle legal documents and correspondence. It requires maintaining confidentiality and protecting customer and company information, following company policies and safety procedures, responding professionally to customers and coworkers, and supporting teamwork and quality standards. Physical duties include entering and locating work-related information on computers, reading and visually verifying information, and moving, lifting, carrying, pulling, or placing objects weighing up to 10 pounds without assistance.

Requirements

• High school diploma or GED equivalent.
• At least 6 months of relevant experience.
• Flexible availability to work five days per week at a site that is open seven days a week.
• Ability to enter and locate work-related information using computers.
• Ability to read and visually verify information in a variety of formats, including small print.
• Ability to move, lift, carry, pull, and place objects weighing up to 10 pounds without assistance.
• Ability to maintain confidentiality, protect customer and coworker privacy, and follow company policies and procedures.

Nice To Haves

• Notary Public; alternatively, willingness to obtain a notary commission if needed.

Responsibilities

• Process contracts accurately by entering information into the appropriate systems, including Universe/Unifipro.
• Perform required Know Your Customer procedures and follow through with the law department as needed to ensure compliance with company policy.
• Access customer credit files to validate the availability of financing programs.
• Process customer down payments through the Cyber Source system while securing and maintaining customer personally identifiable information.
• Complete and send DocuSign envelopes in the prescribed order.
• Check returned signed contracts for accuracy and required information and documentation.
• Identify available inventory based on potential owners’ needs and preferences using appropriate software, such as SOLAR.
• Advise the Sales team on contract issues, including titles, financing, and pre-approval.
• Respond to Sales team requests about contract status, additional information, follow-up, and tracking.
• Enter data in spreadsheets to track performance against company service-level agreements.
• Transmit information and documents using mail, scanners, or facsimile machines.
• Operate standard office equipment and contact service representatives to resolve equipment problems, following up to ensure they are corrected.
• Maintain office areas and contact housekeeping or maintenance when needed.
• Use multiple computer systems and software packages to input, access, modify, store, or output legal documents and correspondence.
• Monitor and respond promptly to customer, client, and property communications through email, voicemail, and other channels.
• Communicate professionally with customers and coworkers; prepare, review, proofread, and edit written documents.
• Support coworkers, handle sensitive issues tactfully and confidentially, and partner with others to promote teamwork and common goals.
• Follow company safety, security, and department policies; report accidents, injuries, and unsafe work conditions.
• Maintain confidentiality of proprietary information and protect customer, coworker, and company assets and information.
• Anticipate and address owners’ service needs and uphold quality expectations and standards.
• Identify, recommend, develop, and implement ways to improve efficiency, productivity, quality, safety, or cost savings.
• Perform other reasonable job duties as requested.

Benefits

• Monthly incentive eligibility.
• Benefits and perks.
• Sign-on bonus, subject to eligibility requirements; prior workers and internal associate transfers are not eligible.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED