Processing Specialist - Onsite

Genesis10•Brooklyn, OH

2d•Onsite

About The Position

Genesis10 is seeking a Processing Specialist for a major financial institution in Brooklyn, Ohio. This onsite role is a 7+ month contract position. Under direct supervision, the Specialist performs basic processing work according to defined procedures and handles routine operational and administrative tasks in banking areas, including opening mail and extracting paper invoices and checks.

Requirements

High school diploma or equivalent work experience.
0–1 years of experience, with working knowledge of business or general office skills.
Works well with others in a team environment.
Open-minded and adaptable to new ideas in a changing environment.
Exceptional attention to detail.
Ability to work under pressure and meet deadlines.
Proficiency in Microsoft Office applications.
Proficiency in 10-Key, with a high degree of speed and accuracy.
Proven ability to handle monetary and processing functions independently and manage high transaction volumes accurately.
Effective verbal and written communication and interpersonal skills.
Comfort navigating multiple computer systems and applications.
Basic knowledge of banking policies, procedures, and government regulations.
Excellent customer service skills.
Must be available and ready to work directly as a Genesis10 employee.

Nice To Haves

College degree preferred.

Responsibilities

Administer defined procedures, analyses, tasks, and report preparation for filing, recording, and processing documentation.
Assist in reviewing or ensuring that proper documentation and procedures are used for basic activities.
Perform basic routine tasks assigned by a manager.
Respond to routine customer billing inquiries, service requests, and complaints.
Open mail and extract paper invoices and checks.
Sort non-payment documents for processing.
Batch work accurately and communicate issues to a Workflow Coordinator or Supervisor.
Cross-train in functional areas such as mail sorting, keying, reassociation, and data entry.
Perform other duties as assigned.